Sue S. Email and Phone Number
Hi, my name is Sue Schlachta, it’s a nice to meet you. I am a Engineer 1 Software Developer for Comcast. I started with Comcast in 2011 and have come a long way in my growth working towards a Software Developer and Design Career. I have participated in Commtech Jeopardy, Grows 2 Code Program, Future Leader program, Participated in Spirit & Product Ambassador team and as a trusted SME. Back in 2015 I designed a well know poster for the Voorhees NJ in retention for customer service behaviors representing 6 people skills before S4X was launched. Excel within highly competitive environments where leadership skills are the key to success. I have experience in supervising a small to moderate size group of people in the day-to-day operations. Strong foundation of knowledge of business operations and the need for customer-focused service. Excel at communication with others at all levels to ensure organizational goals are attained. Trained in Java, React, Javascript, vue.js, python and HTML & CSS as a Software Developer Engineer. I am also skilled in Adobe products for graphic design.
Comcast
View- Website:
- comcast.com
- Employees:
- 75807
-
Software EngineerComcast Jun 2023 - PresentPhiladelphia, Pennsylvania, United States
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National EscalationsComcast Aug 2019 - Jun 2023Key Accomplishments
· Awarded for achieving outstanding in each of my monthly metrics.
· Assumed ownership of any escalated issues.
· Maintained a 98% retain rate of customers.
· Managed national credits.
· Managed national billing.
- corporate escalations
· Knowledge of business operations and the need for the customer-focused service.
· Designed posters and signs for 6 people skills for CARE.
· Product Ambassador for the Freedom Region.
· Future Leadership Program.
· Participated in a Training Team
· Troubleshooting Xfinity Home, TV, Internet and Phone services for Residential and Commercial Services.
· Excelled at interfacing with others at all levels to ensure organizational goals are attained.
· Acting Supervisor/Floor Support when leadership was absent.
· Trained new hires in designated areas.
· Trained in Microsoft Office, DocuSign, Cisco WebEx and other computer applications. -
Dispatch TechnicianComcast Cable Apr 2017 - Aug 2019
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Buisness Cloud SolutionsComcast Cable Jan 2016 - Apr 2017Greater Philadelphia AreaKnowledge in software ie office 365, f secure, norton, carbonite, docusign, etc
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Retention SpecialistComcast Cable Sep 2014 - Jan 2016Voorhees, New Jersey
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Warehouse SpecialistComcast Cable May 2011 - Sep 2014United States
Sue S. Education Details
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Animation, Interactive Technology, Video Graphics And Special Effects -
Williamstown High SchoolGraphic Design
Frequently Asked Questions about Sue S.
What company does Sue S. work for?
Sue S. works for Comcast
What is Sue S.'s role at the current company?
Sue S.'s current role is Software Engineer.
What schools did Sue S. attend?
Sue S. attended Rowan College At Gloucester County, Williamstown High School.
Who are Sue S.'s colleagues?
Sue S.'s colleagues are Chanoa Santiago, Vincent Nardini, Tiberah Berhanu, Mpa, Jeb Veal, Shirley Pullins, Kerrigan Leary, Maryanne Aquilino.
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