Sumaiya Shafiq Email and Phone Number
As a dedicated Program Manager at The Bridge, I specialize in managing and organizing foreign and local training initiatives in collaboration with international institutions and the government officials in Bangladesh. My professional journey includes valuable experience in HR and administration, having served as an Executive at ChefOnline, where I developed strong organizational and leadership skills.In addition to my management roles, I have a solid background in research, with several publications in reputable journals. Previously, I served as a Project Coordinator and Quality Consultant at Assist Management Consultancy for the EC4J ERF Project, focusing on compliance management for internationally recognized standards like ISO 9001:2015 and ISO 14001:2015. This role enhanced my ability to navigate complex regulatory environments and provided audit support for social compliance standards.My experience also includes working as Operations Manager at GoodyBro, an online retail startup in the apparel industry, and as Assistant Manager in the Project Management Department at The Bridge, where I managed foreign correspondences and implemented training programs on both local and international scales.Holding a First Class Honors Bachelor of Arts degree in Human Resource Management from the Lord Ashcroft International Business School, Anglia Ruskin University, UK, I am passionate about effective teamwork, policy development, and training. I thrive in environments that challenge me to learn and grow, and I am committed to driving results through strategic planning and execution.Let’s connect to explore opportunities for collaboration and innovation in training and management!
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Program ManagerThe Bridge Consultancy And International Training Management Firm Jul 2023 - PresentDhaka, Bangladesh- Correspond with foreign counterparts to assign training institutions and manage logistical support, including hotels, transportation, and welfare guides in designated nations.- Directly manage the ISO 9001:2015 QMS Internal Audit Team, ensuring integration of QMS documentation standards across all departments.- Provide training and develop work plans for executives in constructing procurement documents, such as Requests for Proposal (RFPs) and Expressions of Interest (EOIs) for… Show more - Correspond with foreign counterparts to assign training institutions and manage logistical support, including hotels, transportation, and welfare guides in designated nations.- Directly manage the ISO 9001:2015 QMS Internal Audit Team, ensuring integration of QMS documentation standards across all departments.- Provide training and develop work plans for executives in constructing procurement documents, such as Requests for Proposal (RFPs) and Expressions of Interest (EOIs) for government procurement methods related to foreign training.- Assist in client management to ensure satisfaction and successful project outcomes.- Construct financial proposals, contracts, and other relevant legal documents to support procurement processes.- Prepare and manage Requests for Proposal (RFPs) and Expressions of Interest (EOIs) for government procurement tenders.- Develop and implement training schedules based on training needs assessments.- Oversee logistical support for foreign training clients, ensuring all aspects of the training program run smoothly.- Lead and manage team performance, providing guidance, support, and regular feedback to foster a high-performing environment.- Coordinate administrative functions, ensuring efficient operation of the program, including budget management and resource allocation.- Facilitate recruitment, onboarding, and professional development of team members to enhance overall capabilities and staff retention.- Foster a collaborative team culture that encourages communication, innovation, and problem-solving.- Ensure compliance with HR policies and procedures, addressing employee concerns and promoting a positive work environment. Show less -
Executive, Hr And AdminChefonline Partners May 2021 - Apr 2023Dhaka, Bangladesh- Supporting the development and implementation of HR initiatives and systems- Assist the talent acquisition process, which include recruitment, interviewing, and hiring of qualified job applicants, and professional roles- Maintain compliance with UK Data Protection Act, EU General Data Protection Regulation and Bangladesh Government HR rules, Labour laws and regulations- Produce and submit reports on general HR activity - Expand the training and development programs based on… Show more - Supporting the development and implementation of HR initiatives and systems- Assist the talent acquisition process, which include recruitment, interviewing, and hiring of qualified job applicants, and professional roles- Maintain compliance with UK Data Protection Act, EU General Data Protection Regulation and Bangladesh Government HR rules, Labour laws and regulations- Produce and submit reports on general HR activity - Expand the training and development programs based on both the organisation and individual needs - Maintain HRIS system including attendance, leave, absence, etc. - Draft policies or procedures for effective logistics management and all Admin related activities of the company Show less -
AdministratorArta Awards Oct 2021 - Mar 2023United Kingdom -
Project Coordinator And Quality Consultant (Erf-Ec4J)Assist Management Consultancy Nov 2020 - Apr 2021Dhaka, Bangladesh• Designing and implementing project operations• Overseeing progress of the project and the work of team• Driving the overall capacity to surpass project goals.• Delegating responsibilities to ensure team members grow as capable participants.• Assist technical reviewer for submission and compilation of reports• Assist to Conduct Environmental, Social and Quality Compliance Assessments• Review assessments to meet with Compliance Standards• Construct concept notes for… Show more • Designing and implementing project operations• Overseeing progress of the project and the work of team• Driving the overall capacity to surpass project goals.• Delegating responsibilities to ensure team members grow as capable participants.• Assist technical reviewer for submission and compilation of reports• Assist to Conduct Environmental, Social and Quality Compliance Assessments• Review assessments to meet with Compliance Standards• Construct concept notes for Grant Application Show less -
Operations ManagerGoodybro Feb 2020 - Nov 2020BangladeshJob Responsibilities: - Designing and implementing business operations - Overseeing operations of the company and the work of executives- Driving the company’s operating capabilities to surpass customer satisfaction and retention, and company goals.- Controlling company costs, and introducing tactical initiatives- Monitoring invoices, money handling procedures, accounting and bank processes.- Delegating responsibilities to ensure staff members grow as capable… Show more Job Responsibilities: - Designing and implementing business operations - Overseeing operations of the company and the work of executives- Driving the company’s operating capabilities to surpass customer satisfaction and retention, and company goals.- Controlling company costs, and introducing tactical initiatives- Monitoring invoices, money handling procedures, accounting and bank processes.- Delegating responsibilities to ensure staff members grow as capable participants.- Assessing and implementing improved processes and new technologies and collaborating with management regarding the implementation of these improvements- Oversee and Manage internal operations which include inventory management, packaging, sales, deliveries and customer relationships using various platforms like Shopify, Facebook Workplace and SlackKey Accomplishments:- Established Customer Relations Management and Field Operations Department. - Improved operational activities to optimal performance in order to reach company goals. - Implemented Automation of Order placements, Employee management through PIHR Software.- Established In-house Delivery Operations- Operational procedures and tracking have been improved evidently with the introduction of proper documentation maintenance and structural procedures Show less -
Assistant Manager, Project ManagementThe Bridge Consultancy And International Training Management Firm Aug 2019 - Dec 2019BangladeshJob Responsibilities:• Corresponding with foreign counterparts to assign training institutions and various logistical support including hotels, transportation, welfare guide, etc. in assigned nations. • Directly manage ISO 9001:2015 QMS Internal Audit Team and educating each department of the organization for integrating QMS documentation standards into the company• Manage and provide training with work plan to executives for constructing procurement documents like Request for… Show more Job Responsibilities:• Corresponding with foreign counterparts to assign training institutions and various logistical support including hotels, transportation, welfare guide, etc. in assigned nations. • Directly manage ISO 9001:2015 QMS Internal Audit Team and educating each department of the organization for integrating QMS documentation standards into the company• Manage and provide training with work plan to executives for constructing procurement documents like Request for Proposal (RFP) and Expression of Interest (EOI) for Government Procurement methods of Foreign Training. Key Accomplishments:• Delivering in-house training for fresh-recruits of the Project Management Department.• Program Implementation process time frame improved by 20% with the introduction of process guidelines, documentation drafting and communication e-mail templates.• Completion of QMS manual and procedure guidelines including other relevant documents for continual improvement of the internal management. Show less -
Project Management ExecutiveThe Bridge Consultancy Cum International Training Management Firm Oct 2018 - Jul 2019Dhaka, BangladeshJob Responsibilities:• Assist in Client Management• Constructing Financial Proposals, Contracts and other relevant Legal Documents• Preparing Request for Proposal (RFP) and Expression of Interest (EOI) for Government Procurement Tenders• Prepare Training Schedule through Training Needs• Management of Logistical Support for Foreign Training ClientsKey Accomplishments:• Assisted in construction and content of pre-departure handbooks. • Constructed a program… Show more Job Responsibilities:• Assist in Client Management• Constructing Financial Proposals, Contracts and other relevant Legal Documents• Preparing Request for Proposal (RFP) and Expression of Interest (EOI) for Government Procurement Tenders• Prepare Training Schedule through Training Needs• Management of Logistical Support for Foreign Training ClientsKey Accomplishments:• Assisted in construction and content of pre-departure handbooks. • Constructed a program tracking datasheet on excel for seamless client management• Establishment of the company website in the context of content and design.• Improved the documentation tactics and structure of Government Procurement RFP and EOI which resulted in successful bidding of 3 Foreign Training Tenders published by the Government of Bangladesh. Show less -
Research TutorFtms Global Dec 2017 - May 2018Cyberjaya, SelangorProvide end-to-end support to the Head of Research in educating students about data analysis techniques including the use of SPSS and E-views. Assist the School Head in research involving quantitative statistical methods. Actively contribute to module and book writing sessions. Focus on understanding practical applications of using statistical tools to summarise and report financial information to end-users.Key Accomplishments:• Assisted in organising and delivering SPSS, E views… Show more Provide end-to-end support to the Head of Research in educating students about data analysis techniques including the use of SPSS and E-views. Assist the School Head in research involving quantitative statistical methods. Actively contribute to module and book writing sessions. Focus on understanding practical applications of using statistical tools to summarise and report financial information to end-users.Key Accomplishments:• Assisted in organising and delivering SPSS, E views software workshops for students of FTMS Global College.• Data analysis of final year project time frame reduced by 10%.• Completion of the study manual of Human Resource Management quality improved by 5%. Show less -
Broadcaster TraineeRadio Dhoni 91.2 Fm Mar 2015 - Apr 2015Dhaka, BangladeshDeliver and write the content of English news reports. Create content for entertainment and creative sector.
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Senior CounselorOverseas Ambitions Solutions Ltd. Feb 2015 - Apr 2015Dhaka, BangladeshAssist prospective students in the application, preparation for embassy interviews, counselling for study and stay abroad. In addition, contact various universities for business development and investigate educational fields for prospective students.
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VolunteerSaudi Diabetes And Endocrine Association (Sdea) 2008 - 2012Khobar, Saudi Arabia
Sumaiya Shafiq Skills
Sumaiya Shafiq Education Details
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First Class Honours -
Dhaka University Photography Society (Dups)A -
Cambridge Igcse O Levels
Frequently Asked Questions about Sumaiya Shafiq
What company does Sumaiya Shafiq work for?
Sumaiya Shafiq works for The Bridge Consultancy And International Training Management Firm
What is Sumaiya Shafiq's role at the current company?
Sumaiya Shafiq's current role is HR Professional.
What schools did Sumaiya Shafiq attend?
Sumaiya Shafiq attended Anglia Ruskin University, Ucsi, Dhaka University Photography Society (Dups), Bangladesh International School Dammam.
What skills is Sumaiya Shafiq known for?
Sumaiya Shafiq has skills like Leadership, Mac Os, International Business, International Business Development, Human Resources, Personal Counselling, Training And Development, Windows, Corporate Communications, Photography, 2015 Qms Certification Documentation, Community Development.
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