Supporting 35+ retail store locations (TotalWireless) across Tx. Maintain disaster recovery, business continuity plans, POS IT solutions & Security systems.Project Managment, Support District Managers for new location implementation.

Led At&t Retail Stores, managed 15 staff for 3 stores location, Implement Sales Strategies, Trainings, Staffing, Inventory, Commission Structure & IT Support

Responsible for Implementation & Technical support Level 2 / Level 3 for Healthcare IT (VNA, PACS , RIS, Physician Portal) & Digital Mammography Projects for KSA Local & Regional Remote Support.Achieved Successful implementation of VNA project by managing 6 persons team at (6 sites of Al-Mana Group of Hospitals), developed new procedures and templates for team,i.e integrated 200 Dicom & 150 Non-Dicom modalities by VNA (FujiFilm Synapse VNA by TeraMedica), Enterprise PACS Synapse (separate instances of DB, Web & Dicom servers), Synapse CWM RIS, MedPortal by MedSky, Synapse 3D & Veeam Backup , with Complete Data Migration from Legacy PACS.

Implementation & Technical support Level 2 / Level 3 for Healthcare IT (PACS, RIS, BIS) & Digital Mammography Projects for Qatar & Regional Gulf Support.Trained & managed 20 staff members for planning and Resource development of PACS/ RIS project countrywide deployment.Achieved Successful implementation of Enterprise PACS, 3D PACS, RIS & BIS at HMC (10 sites of Hamad Medical Corporation & PHC Primary Health Corporation).

Implementation & Level 1 /Level 2 Technical support for HealthCare IT projects (PACS , RIS) for MOH (Ministry of Health), GHQ (Military Hospitals) & Private sector.Achieved 33% increase (1.5mAED to 2mAED) in SLA business by customer support strategies, optimize service levels, gained customer satisfaction & act as Team Leader of 10 members team (Field Service Engineers and Field Application Specialists) for IT & Imaging projects.Achieved 15% sales increase (87mAED to 100mAED ) by providing consultancy Pre-Sales support (solution architect) & through visiting customers and partners with sales team as required.Successfully implement Enterprise PACS / RIS at 3 Major MOH, & 7 privates hospitals, with optional 3D PACS, backup solution & 3rd party applications i.e Caden’s virtual Colonoscopy, icode (teaching folder) & Othoview.Got 7 PACS orders form GHQ Military sites after successful PACS Application demo at pre-tender meeting.Successfully Installed ​ 16 Rimage/Epson CD Publishers & 9 Vidar Film Scanners ​ at SEHA Hospitals.Proven Installation & Technical support for Digital Radiology equipment (Digital Mammography, CR/DR), Mammography QC, site planning, preparation, Installations, maintenance & upgrades of products,Successfully installed 15 units of Digital Mammography (FujiFilm Amulet f ) with Biopsy, Tomosynthesis, Tomo Biopsy , CAD & QC options at different private & Gov sectors,Successfully Installed 2 units of Flat Panel DR & 1 unit of Flat Panel Digital X-ray.Successfully Installed more than 35 Medical Imagers & 30 CRs in different Government & Private Hospitals.Deployed Digital Mammography QC program at MOH hospitals & provided End-User Trainings

Proven on Site Field Engineering Support Level 1 for PACS & Digital Radiology equipment (CR, & Dry Printers) throughout FujiFilm’s Rawalpindi Region (capital).Worked closely with Sales & Marketing team to achieve orders from Potential customers.Successfully Implement PACS at 200beds Military hospitals.