I began my work with Medical Manager and the Medical IT area in 2000. I worked for an ISO of Medical Manager until 2002 when they closed their doors. Since then I have been giving medical companies an alternative to the big business of corporate America and offered the combination of excellent support AND down home customer service. Offering what is truly best for all parties involved is the area I am able to compete in. Customer service is not dead, it can be revived and that is what I pride myself on. Providing service in a timely fashion, at a fair price, with a smile.After being in the customer service industry for almost 30 years, my strength lies with building those trusted relationships and being that trusted advisor. Integrity and honesty are at my core. And I love nothing more than helping people improve their lives.Specialties: Customer Service, Understanding Customer Needs, Having both technical knowledge as well as the human ability to communicate with users who are newbies up to users that are technically advanced.