Data Analyst
Led the corporative initiative to enhance visibility to business operations, identifying opportunities to drive revenue growth and cost savings.• Increased closure rates by identifying areas of inefficiency within the sales organization• Decreased client servicing time by 25% by determining which areas of the process were not meeting operational targets • Presented weekly to C-suite additional opportunities for revenue growth and cost reduction through continued analysis of business KPIs such as client data trends, pipeline health, and operational efficiency• Collaborated with business stakeholders and the development team to fill gaps in business requirements for various initiatives, including reporting needs and the transition to Salesforce