Samia Sultana
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Samia Sultana Email & Phone Number

Supervisor, QMT | Customer experience in healthcare at Praava Health
Location: Dhaka, Bangladesh 4 work roles 3 schools
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
Praava Health
Role
Supervisor, QMT | Customer experience in healthcare
Location
Dhaka, Bangladesh
Company size
119 employees

Who is Samia Sultana? Overview

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Quick answer

Samia Sultana is listed as Supervisor, QMT | Customer experience in healthcare at Praava Health, a with 119 employees, based in Dhaka, Bangladesh. AeroLeads shows a matched LinkedIn profile for Samia Sultana.

Samia Sultana previously worked as Supervisor, Digital Media Management at Praava Health and Executive, Patient Experience at Praava Health. Samia Sultana holds Bachelor'S Degree, English Language And Literature, General from National University | Bangladesh.

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Email format at Praava Health

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Praava Health

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Profile bio

About Samia Sultana

As a passionate professional dedicated to enhancing customer experience, I currently serve as the Supervisor of QMT under the Patient Experience department at Praava Health. With a strong background in social media communication and team management, I am skilled in driving customer engagement, managing client relationships, and ensuring the effective upselling of marketing content and products. My expertise in call audit, strategic communications, and internal audit allow me to streamline processes and provide valuable insights to the operations team. My commitment to excellence is evident in my previous experience teaching English while I was studying at university. I am confident in my ability to continuously deliver results and drive success for my team and organization.

Current workplace

Samia Sultana's current company

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Praava Health
Praava Health
Supervisor, QMT | Customer experience in healthcare
dhaka, bangladesh
Website
praavahealth.com
Employees
119
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4 roles

Samia Sultana work experience

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Supervisor, Digital Media Management

Current
Praava Health

Dhaka, Bangladesh

Key responsibilities:- Oversee service requests from patients- Track and highlight complaints for resolution- Conduct audits for the Contact Center Team- Facilitate weekly check-ins and daily team meetings- Ensure team adherence to Praava’s Tone of Voice- Analyze team performance and provide regular reports- Identify areas for improvement and implement efficiency strategies- Conduct training sessions for team members- Address concerns and challenges faced by team members

Jan 2024 - Present

Executive, Patient Experience

Praava Health

Dhaka, Bangladesh

Key responsibilities:- Content marketing- Communicate with followers, respond to queries in a timely manner and monitor customer reviews- Upselling services to potential customers on digital platforms- Managing client relations on digital platforms- Proofreading & editing marketing content- Maintaining the company's social media value- Co-working with the operations team- Internal (Contact Center) audit

Apr 2021 - Dec 2023

English Teacher

Sundial English Medium Coaching Center, Bogura

Bogra District, Rajshahi, Bangladesh

Jan 2017 - Dec 2018

English Teacher

Children'S View English Medium School & Coaching, Bogura

Bogra District, Rajshahi, Bangladesh

Jan 2016 - Dec 2016
Team & coworkers

Colleagues at Praava Health

Other employees you can reach at praavahealth.com. View company contacts for 119 employees →

MI Md. Ibraheem Khalilullah Md. Ibraheem Khalilullah Colleague at Praava HealthNarayanganj District, Dhaka, Bangladesh View → MA Md Aowal Hossain Md Aowal Hossain Colleague at Praava HealthDhaka, Bangladesh View → DA Dr. Asif Imran Siddiqui Dr. Asif Imran Siddiqui Colleague at Praava HealthDhaka, Bangladesh View → SN Syed Niaz Mohtasim Syed Niaz Mohtasim Colleague at Praava HealthDhaka, Bangladesh View → MI Md.Nazrul Islam Md.Nazrul Islam Colleague at Praava HealthGulshan, Dhaka, Bangladesh View → AH Amir Hossain Amir Hossain Colleague at Praava HealthDhaka, Bangladesh View → KA K.M.Khairul Anam Supta K.M.Khairul Anam Supta Colleague at Praava HealthDhaka, Bangladesh View → MA Mohammad Al Amin Khan Mohammad Al Amin Khan Colleague at Praava HealthBangladesh View → JF Jannatul Fardous Suborna Jannatul Fardous Suborna Colleague at Praava HealthBangladesh View → MM Maniruzzaman Manir Maniruzzaman Manir Colleague at Praava HealthDhaka, Bangladesh View →
3 education records

Samia Sultana education

FAQ

Frequently asked questions about Samia Sultana

Quick answers generated from the profile data available on this page.

What company does Samia Sultana work for?

Samia Sultana works for Praava Health.

What is Samia Sultana's role at Praava Health?

Samia Sultana is listed as Supervisor, QMT | Customer experience in healthcare at Praava Health.

Where is Samia Sultana based?

Samia Sultana is based in Dhaka, Bangladesh while working with Praava Health.

What companies has Samia Sultana worked for?

Samia Sultana has worked for Praava Health, Sundial English Medium Coaching Center, Bogura, and Children'S View English Medium School & Coaching, Bogura.

Who are Samia Sultana's colleagues at Praava Health?

Samia Sultana's colleagues at Praava Health include Md. Ibraheem Khalilullah, Md Aowal Hossain, Dr. Asif Imran Siddiqui, Syed Niaz Mohtasim, and Md.Nazrul Islam.

How can I contact Samia Sultana?

You can use AeroLeads to view verified contact signals for Samia Sultana at Praava Health, including work email, phone, and LinkedIn data when available.

What schools did Samia Sultana attend?

Samia Sultana holds Bachelor'S Degree, English Language And Literature, General from National University | Bangladesh.

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