• Spearheaded the development of an AI-driven travel planning solution integrating Gemini and Google Maps, enhancing user experiences.• Led platform modernization projects for toll authorities, introducing self-service systems and APIs for increased efficiency.• Collaborated with Texas toll agencies to design interoperable platforms, ensuring seamless operations and user satisfaction.

As a leader of next-gen hybrid-cloud and cloud-native digital channels, I drove business scalability and met industry demands, enhancing team performance and facilitating cloud-native transitions.Scalable Solutions: Designed and implemented robust, scalable hybrid-cloud and cloud-native architectures.Skill Development: Conducted skill assessments and up-skilling programs, keeping the team at the forefront of technology.Development Standards: Led adoption of cloud-native standards like API-first design and independent deployment.Talent Acquisition: Streamlined hiring with online pre-screening, attracting top-tier scrum teams.Collaboration: Prioritized technical backlogs with cross-functional leaders, aligning product development with business goals.Agile Practices: Embedded agile practices in a global team of 180+ technologists, fostering continuous improvement.Social Media Platform: Delivered an integrated social media platform (Facebook, Instagram, Twitter, WhatsApp) enhancing customer interaction.Technology Center: Established a new tech center and recruited a complete scrum team for streamlined operations.Global Team Management: Managed and aligned a diverse team of 120+ professionals across Dallas, Ireland, and India.

As the Managing Director of Software Development & Engineering, I focused on driving comprehensive strategies to ensure our organization’s success and platform/product scalability. Collaborating with offshore teams, I established performance and scalability standards and fostered a incremental feedback driven approach.Leadership & Strategy: Led over 60 technologists and influenced 300+ matrix-ed team members, enhancing transparency and predictability by tailoring the SAFe methodology.Scalability Solutions: Managed software and hardware scaling efforts, securing a 10-year growth trajectory to meet growing demands.Cross-Departmental Alignment: Created a scalability roadmap with VPs and SVPs of 10 business units, ensuring alignment with organizational goals.Technology Center & Recruitment: Established a technology center, recruited a full scrum team, and developed innovative software solutions.Application Enhancement: Enhanced 350 out of over 1,000 applications to support a six-fold increase in customer accounts and a ten-fold rise in transactions, ensuring optimal system performance.

Heading the development and delivery of our award-winning Crew Management Suite has transformed global airline operations and driven substantial revenue growth.Leadership & Team Growth: Expanded the team from 5 to over 120 technologists across Dallas, Krakow, and Bangalore in 18 months, establishing a Technology Center of Excellence in Bangalore.Innovation & Excellence: Fostered a culture of continuous improvement, leading initiatives that transformed airline operations on a global scale.Revenue Growth: Drove annual revenue growth of $10 million through adoption by major airlines such as Singapore Airlines and Japan Airlines.Cloud Migration: Led the migration of the Crew Management system to a cloud-native AWS environment, enhancing system scalability and operational flexibility.Regulatory Compliance: Architected and developed a configurable Crew Management Suite, ensuring compliance with diverse international aviation regulations and standards.By driving innovation and excellence within our software engineering department, we delivered solutions that significantly improved airline operations and efficiency.

Leading the establishment of a new technology development center in Dallas for a prominent French Service Assurance company has been an exhilarating journey. At the forefront of this initiative, I oversaw the creation of Vista360, a proactive network health insight and monitoring application designed to elevate operational efficiency and enhance customer satisfaction.Ensuring that our development activities aligned seamlessly with organizational objectives was paramount. I instituted best practices in software engineering and agile methodologies to streamline our processes and maximize productivity. By fostering a culture of continuous improvement, I instilled a mindset of innovation and excellence within the team, driving efficiency and quality in product delivery.Central to the success of this endeavor was the recruitment and management of a talented team of 10 professionals. By creating an environment conducive to innovation and high performance, we cultivated a cohesive team dedicated to pushing the boundaries of what's possible.From inception to execution, I spearheaded the product development of Vista360, leveraging technologies such as Java, Adobe Flash, Postgres, and RIATest. This involved navigating various challenges and complexities inherent in developing a sophisticated network monitoring application while ensuring that our solution met the highest standards of reliability and performance.