Sundar Sankaran Email & Phone Number

California, United States

Mooresville, Nc, Us

I currently lead strategy and the PMs on the eCommerce lower funnel, Communications and Payments areas, obsessing on driving conversion, increasing LTR and streamlining the Customer Experience across web and mobile channels. I also focus on growing our PM community, business value definition, roadmap, cross-functional alignment and stakeholder/vendor relationships.

Remote, Oo

Volunteer my time mentoring aspiring, and early stage, PMs develop their core skills. Cohorts go through the lifecycle of a product from inception to launch, helping them to develop a product thinking mindset.

San Francisco, California, Us

- Defined and executed the strategic vision for ecommerce lower funnel, driving $100M+ in incremental revenue through data-driven enhancements and experimentation- Mentored and led a team of 7 PMs, fostering a culture of innovation and customer-centric experimentation, which resulted in a measurable increase in conversion and customer retention- Owned the strategy, roadmap and alignment with broader company goals and scaling personalization initiatives And did I mention enabling you to self-serve all (well, almost all, for now!) your post purchase needs?

San Francisco, California, Us

- Developed payment processor strategies to increase take rate by 8%- Led the PCI compliance and integration with 3rd party payment processors - Spearheaded platform development to reduce costs by 10% and CX to drive engagement and NPS

Bethesda, Md, Us

Remember how you see JUST what you wanted, and maybe something that makes you go 'Oh yeah, that looks right up my alley!'? Yep, worked on that part- Partnered with executive leadership to reimagine the company’s personalization strategy, leveraging Loyalty, and drove an 8% lift in engagement, and increase in conversion and AOV

Us

- Aligned product strategy to business vision, and directed a PM/UX/Engg team of 12 to build a mobile-first servicing experience for an insurance tech startup - realized 20% increase in adoption and engagement; reduced servicing costs by 12%- Drafted product vision, strategy and KPIs for an early stage fintech startup

Mclean, Va, Us

- Owned product vision/strategy, and managed a 25 member PM/UX/Engg team on building a PaaS product for the $750M acquisition channel - drove 40% acceleration in launch of marketing web pages.- Design-thinking based definition of the Self-Help product strategy - drove ~20% (annualized) reduction in call volumes, and A/B testing solutions focused on context and relevance.

Mclean, Va, Us

- Drove 4x increase in adoption (3M->12M) leading multiple teams (3 PM+ UX/Engg) building industry award-winning mobile features

Bethesda, Md, Us

Didn't you wish you could just book a hotel room when you were taking off or landed? And oh, to NOT wait in line at midnight to get to your room!Or even when you just wanted a pillow and didn't want to be on hold? Check, check, and check! Did that (and more!) for you- Led a multi-geo, cross-functional team (~45) driving towards the 'The Perfect Travel Companion' vision - drove revenue (> $1B), usage (>6M users), and reach (130 countries), and won multiple JD Power awards- Scaled the product team from 1 to 6 PMs, mentoring and building a high-performing team that drove rapid iteration and feature delivery - PoCs as well as full scale launch- Executed a comprehensive competitive analysis and user research strategy, Loyalty and personalization model, and secured executive/cross-functional buy-in

Bethesda, Md, Us

As the first PM, drafted vision, strategy and led execution of the path-breaking mobile app. Responsible for executive buy-in and vendor execution team oversight.- Directed market/competitor analysis, user research, cross-team collaboration and roadmap/prioritization to evolve the product from $0-$750M in <24 months.

Building a mobile marketplace product(B2B2C) for the boutique hospitality ecosystem▪ Ideation, Strategy, and leading buildout of the alpha productK-12 tutoring and content creation services with a multi-geo fulfillment model▪ Operations, Lead generation and growth

Bangalore, Karnataka, In

▪ Strategy and Operations consulting to modernize IT stacks and evaluate product opportunities for - World's largest auto reseller (Oman), Financial Services major (US), hospitality chain (US).

Bangalore, Karnataka, In

Account and Delivery management of multiple large (>$4M, team size>40+), multi-site product development/eCommerce engagements.

Newark, California, Us

▪ Built and led teams (up to 100 strong) engaged in delivering eCommerce and Product development engagements, with annual revenues of $5M+, with P&L responsibility.▪ Spearheaded geo expansion of IT Services operations into UK, building client relationships and revenue run rate > $4M/Net Margin > 12% by Year 2

Bachelors, Physics

Masters, Computer Science