Santosh Kumar Subramanian
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Santosh Kumar Subramanian Email & Phone Number

Service Desk Team Lead with expertise in IT Service Management, Incident Management, Problem Management and Operational Management. at IAG
Location: Melbourne, Victoria, Australia 4 work roles 3 schools
1 work email found @asics.com 1 phone found area 188 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email · 1 phone

Work email s****@asics.com
Direct phone (188) ***-****
LinkedIn Profile matched
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Current company
IAG
Role
Service Desk Team Lead with expertise in IT Service Management, Incident Management, Problem Management and Operational Management.
Location
Melbourne, Victoria, Australia
Company size
10241 employees

Who is Santosh Kumar Subramanian? Overview

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Quick answer

Santosh Kumar Subramanian is listed as Service Desk Team Lead with expertise in IT Service Management, Incident Management, Problem Management and Operational Management. at IAG, a company with 10241 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a work email signal at asics.com, phone signal with area code 188, and a matched LinkedIn profile for Santosh Kumar Subramanian.

Santosh Kumar Subramanian previously worked as Team Lead at Iag and Service Desk Team Lead at Mphasis. Santosh Kumar Subramanian holds Certificate, Cyber Security from Victoria University.

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Email format at IAG

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*@asics.com
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Profile bio

About Santosh Kumar Subramanian

Led a 24/7 service desk team at Mphasis, delivering exceptional IT service management and technical support to a US-based investment bank and brokering client. Managed incidents, change requests, problem management, and escalations within SLAs, ensuring seamless operations and client satisfaction.

Current workplace

Santosh Kumar Subramanian's current company

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IAG
Iag
Service Desk Team Lead with expertise in IT Service Management, Incident Management, Problem Management and Operational Management.
sydney, new south wales, australia
Website
iag.com.au
Employees
10241
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4 roles

Santosh Kumar Subramanian work experience

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Team Lead

Current
Iag

Melbourne, Victoria, Australia

Jan 2024 - Present

Service Desk Team Lead

Mphasis

Bengaluru, Karnataka, India

Service Desk Operations:I managed a 24x7 service desk team, efficiently handling incidents, service requests, and escalations within SLAs. Monitored team performance, maintained comprehensive Shift Statistics, and implemented training programs to enhance operational efficiency and productivity. Utilized applications such as NICE incontact CXOne, Remedy.

Feb 2013 - Nov 2022

Assistant Unit Manager – Talent & Training

Mphasis

Bengaluru, Karnataka, India

Developed ITIL-based Knowledge Management GuidesDevised and implemented ITIL-based knowledge management guides tailored specifically for the Service Desk team. These guides served as important resources, and enhanced understanding and utilization of ITIL principles, resulting in more efficient service operations and issue resolution.Cross-Functional.

Nov 2011 - Jan 2013

Senior Associate

Mphasis

Bengaluru, Karnataka, India

In this role, I was involved in mentoring and guiding team members to foster their professional growth and development. It went beyond simply offering support; I was entrusted with the responsibility of handling escalated issues and providing the necessary guidance and expertise to resolve them effectively. My role extended to conducting training sessions.

Mar 2009 - Oct 2011
Team & coworkers

Colleagues at IAG

Other employees you can reach at iag.com.au. View company contacts for 10241 employees →

AM Arun Musuku Arun Musuku Colleague at Iag Auckland, Auckland, New Zealand, New Zealand View → MA Marie A Marie A Colleague at Iag Greater Melbourne Area, Australia View → RA Roshni Amarnani Lessa Do Prado Roshni Amarnani Lessa Do Prado Colleague at Iag Auckland, Auckland, New Zealand, New Zealand View → PV Pieter Van Zyl Pieter Van Zyl Colleague at Iag New Zealand, New Zealand View → MC Maxwell Cairns Maxwell Cairns Colleague at Iag Melbourne, Victoria, Australia, Australia View → TP Tara Phom Tara Phom Colleague at Iag Greater Sydney Area, Australia View → DB Deane Burleigh Deane Burleigh Colleague at Iag New Zealand, New Zealand View → AW Angela Wheeler Angela Wheeler Colleague at Iag Auckland, Auckland, New Zealand, New Zealand View → LB Lokendra Bista Lokendra Bista Colleague at Iag Minto, New South Wales, Australia, Australia View → GM Grace Madoc Grace Madoc Colleague at Iag Christchurch, Canterbury, New Zealand, New Zealand View →
3 education records

Santosh Kumar Subramanian education

FAQ

Frequently asked questions about Santosh Kumar Subramanian

Quick answers generated from the profile data available on this page.

What company does Santosh Kumar Subramanian work for?

Santosh Kumar Subramanian works for IAG.

What is Santosh Kumar Subramanian's role at IAG?

Santosh Kumar Subramanian is listed as Service Desk Team Lead with expertise in IT Service Management, Incident Management, Problem Management and Operational Management. at IAG.

What is Santosh Kumar Subramanian's email address?

AeroLeads has found 1 work email signal at @asics.com for Santosh Kumar Subramanian at IAG.

What is Santosh Kumar Subramanian's phone number?

AeroLeads has found 1 phone signal(s) with area code 188 for Santosh Kumar Subramanian at IAG.

Where is Santosh Kumar Subramanian based?

Santosh Kumar Subramanian is based in Melbourne, Victoria, Australia while working with IAG.

What companies has Santosh Kumar Subramanian worked for?

Santosh Kumar Subramanian has worked for Iag and Mphasis.

Who are Santosh Kumar Subramanian's colleagues at IAG?

Santosh Kumar Subramanian's colleagues at IAG include Arun Musuku, Marie A, Roshni Amarnani Lessa Do Prado, Pieter Van Zyl, and Maxwell Cairns.

How can I contact Santosh Kumar Subramanian?

You can use AeroLeads to view verified contact signals for Santosh Kumar Subramanian at IAG, including work email, phone, and LinkedIn data when available.

What schools did Santosh Kumar Subramanian attend?

Santosh Kumar Subramanian holds Certificate, Cyber Security from Victoria University.

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