As a family business that started in one of the oldest cities in the world, London, we strive to build trusted relationships and homes that will create everlasting memories. Our business model is based on Servant Leadership. We are currently based out of North Atlanta area and are here to serve our customers and we want our greatest work to be recognized by our service to others. The greatest satisfaction for our family is to be able to bring joy and happiness through our work to our client’s homes. We specialize in total home, basement, kitchen, and bathroom renovation.

Recruited by a senior director to provide senior-level leadership in a large-format, 24/7 supercenter that ranks 1st in the market and 2nd in the entire region for sales volume. This is a high-profile location that receives frequent executive visits. Provide leadership to 350+ employees including 8 assistant managers, 12 zone managers, and 20 department managers.• Ranked in the top 10 in the entire region in total volume generated.• Ranked 2nd in the entire region (128 stores) for Black Friday 2014 sales.• Analyzing the business on daily basis and implementing short-term and long-term action plans to ensure the continuous success of the business.• Analyze the monthly P&L report and the quarterly financial statements. • Analyze inventory and revenue reports to allocate products to sales floor.• Analyze product and sales cycles to ensure accurate levels of inventory are available to increase profit of the store.• Managing payroll for 350+ employees and an average of 10,000 labor hours on weekly basis.

Recruited by the regional manager to take over a mid-volume outlet store that was operationally adequate but struggling with low employee morale and a lack of teamwork. Very quickly established it as one of the top-performing stores in the district and region. Led a team of 40-55 including 3 associate managers, 2 assistant managers, and 2 key holders.• Led the store from below-average to 1st in the region (26 stores) in clientele development and clienteling volume.• Ranked 1st in the district (top 5 in the region) for units-per-transaction and 2nd for dollars-per-transaction.• Scored a perfect 100% on mystery shops in 9 of the 12 months (awarded 90% the other 3 months).• Ranked 1st in the district for inventory shrink results (0.48% of sales).• Developed and promoted 1 assistant manager, 3 key holders, 1 stock manager, and 3 full-time sales associates.• Selected to open a new store in TN – directed the visual execution of the sales floor and met all expectations.• Received an offer to manage a newly designed flagship store in Chicago after just 9 months with the company.

Promoted to turn around a store that was severely underperforming and struggling with ineffective leadership and high staff turnover. Immediately implemented higher standards in every area and successfully drove the store to new heights. Directed a team of 35-65 including 2 co-managers, 2 assistant managers, and 2 sales leads (key holders).• Received the "WOW award" from the president of the company. • Generated double-digit growth (10-15%) over LY and plan for the first 4 quarters.• Promoted 2 store managers, 2 co-managers, and 4 sales leads internally; recruited 5+ managers externally.• Appointed district trainer – on-boarded and trained 5 new store managers for other locations.• Selected with 11 other store managers to join the company’s exclusive leadership development program.• Singled out to oversee all stores in the district during DM vacancies.• Selected to oversee a high-volume, “top 100” store in Tampa for 3 months as a stretch assignment.• Hand-picked to help set up and open a new concept store at the International Mall in Tampa.• Nominated as “Store Manager of the Region” (78 stores) on 10 different occasions.

Recruited by Express to co-manage a high-volume “top 50” location, with direct accountability for every aspect of talent management including recruiting, hiring, on-boarding, training, leadership development, and retention. Led a team of 60-90 employees including 2 assistant managers and 3 sales leads (key holders).• Ranked 1st in the district, top 10 in the region (78 stores), and top 50 company-wide (650 stores) for sales volume.• Trained and coached the team to the highest dollars-per-transaction in the district.• Hired and trained 45 new associates in the first 2 months, exceeding corporate expectations.• Awarded “Co-Manager of the Month” in May 2011 over candidates from across the region (78 stores).

Promoted to store manager and immediately turned around a struggling store in a newly renovated mall. Led a team of up to 35 including 2 assistant store managers and 1 additional key holder.• Drove sales from 4th to 1st in the district (10 stores) and from approximately 40th to 2nd in the region (78 stores).• Ranked 1st in the district and 2nd in the region for sales performance – achieved 140% of plan.• Ranked in the top 3 in the district for compliance with visual standards.• Achieved the biggest increase in average dollars-per-transaction in the district (+20%).• Earned the highest scores on internal audits in the history of this location.

Partnered with the store manager and 3 other assistant managers to lead a team of 50-80 in a high-volume, dual-concept location (adjacent Aerie store with a pass-through) that ranked 1st in the district and 2nd in the region for sales.• Consistently recognized as one of the top-performing stores in the entire region.• Hosted numerous visits from corporate executives and other home office department leaders.

Promoted to ASM in a low-volume store. Led a team of 20 with the store manager and 1 other assistant store manager.• Gained broad experience in sales floor management, hiring, visual merchandising, and sales floor resets.

Oversaw the inventory flow including receiving/processing shipments and maintaining stock levels on the sales floor.