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I am a Senior Executive Consultant/Advisor with leadership, strategic vision, and success developing and managing high impact global health care business initiatives in Managed Health Care, Pharmacy Benefit Management (PBM), and Home Health Services industries. I am known for my high integrity in leading change while consistently delivering results via rational product design, realistic operational development plans, building and leading high performance teams, and bridging and collaborating cross functionally at all organizational levels. My expertise includes:• Strategic Business Development • Leading Change • Merger & Integration• Translating Complexity into Action • Strategic Alliances • Legislative/Regulatory Compliance• Product Design, Development & Launch • Business Process Efficiency • Client & Stakeholder Management• Clinical & Financial Analytics • Commercial & Government Benefit Programs • Sales & Market Positioning
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Senior Vice President – Strategic Initiatives; Product Development And ManagementCarecentrix Mar 2014 - Nov 2021CareCentrix is an Industry leader in centering the home for post-acute and aging patient care by managing the service pathways, therapies, and resources that enable patients to heal and age in the home, producing better outcomes, and reducing overall costs through partnerships with providers and payers.• Developed and managed the product portfolio covering the entire continuum of integrated post-acute care, including transition management from acute care to and from Skilled… Show more CareCentrix is an Industry leader in centering the home for post-acute and aging patient care by managing the service pathways, therapies, and resources that enable patients to heal and age in the home, producing better outcomes, and reducing overall costs through partnerships with providers and payers.• Developed and managed the product portfolio covering the entire continuum of integrated post-acute care, including transition management from acute care to and from Skilled Nursing Facilities (SNFs), Durable Medical Equipment (DME), home nursing care, home infusion therapy, and home sleep testing/management.• Member of the executive management team to lead a private equity (PE) turnaround within five years by successfully growing customer base, doubling revenue from $500M to $1B while stabilizing the base.• Led cross-functional strategic initiatives focused on product standardization, business and service transformation, and a structured implementation process to drive efficiencies, delivering a 20% decrease in SGA operations while improving KPI’s for customer service, member satisfaction, and quality of care. • Led the design and development of the Post Acute Care (PAC) product for the successful inaugural client launch in 2017, and the first multi-state implementation in 2019 covering 17 markets for a national health plan. Show less -
Sr. Vice President - New Markets Strategic Business & Product ServicesMedco (Acquired By Express Scripts In 2012) Aug 2006 - Aug 2012Medco was a leader in the Pharmacy Benefit Management (PBM) industry in delivering drug prescription healthcare and management services to a diverse customer base that included employers, health plans, unions, municipalities and government agencies. • Led new business development initiatives, New Market's strategic product portfolio (P&L > $200M), the Merger Integration/Joint Venture Office for domestic and international business opportunities, legislative and regulatory pipeline… Show more Medco was a leader in the Pharmacy Benefit Management (PBM) industry in delivering drug prescription healthcare and management services to a diverse customer base that included employers, health plans, unions, municipalities and government agencies. • Led new business development initiatives, New Market's strategic product portfolio (P&L > $200M), the Merger Integration/Joint Venture Office for domestic and international business opportunities, legislative and regulatory pipeline to drive compliance strategy and solutions, and core PBM complex benefit capabilities for customer groups and clients. • Led rational product design development and management ($50M annual capital budget) in the delivery of innovative market offerings and Federal and State regulatory compliance solutions, including Health Care Reform. Show less
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Senior Vice President – Strategic Client And Benefit ServicesMedco (Acquired By Express Scripts In 2012) Jan 2000 - Jul 2006• Led the design and development of the portfolio of Medicare Part D products, launched 1/1/2006. This comprehensive product portfolio paved the way for Medco to attain the first 5-star rating in 2008 for a National Medicare prescription drug program from the Centers for Medicare and Medicaid Services (CMS), and was the cornerstone for Medco’s new Medicare Business Unit launched in 2006. The Medicare Business unit grew from zero revenue to $22B by 2012, providing the highest profit margin… Show more • Led the design and development of the portfolio of Medicare Part D products, launched 1/1/2006. This comprehensive product portfolio paved the way for Medco to attain the first 5-star rating in 2008 for a National Medicare prescription drug program from the Centers for Medicare and Medicaid Services (CMS), and was the cornerstone for Medco’s new Medicare Business Unit launched in 2006. The Medicare Business unit grew from zero revenue to $22B by 2012, providing the highest profit margin across all product/business lines within Medco.• Designed and Initiated a comprehensive Legislative and Regulatory Pipeline process to define business strategies to achieve compliance with Federal and State Regulations affecting Medco as a national PBM and a home-delivery pharmacy, along with all clients’ pharmacy programs. • Delivered consulting services to account teams, clients, and internal business owners on complex and innovative benefit designs to maintain industry leadership with evolving trends in pharmacy benefit management. Show less
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Senior Vice President – Clinical And Analytical ServicesMedco (Acquired By Express Scripts In 2012) Jul 1995 - Dec 1999• Led the prioritization and strategic development of managed care capabilities, increasing client and member satisfaction and growth in the managed care market segment.• Structured and recruited the client-facing, clinical organization to support existing clients and prospects on a national scale; developed infrastructure and processes to assure consistency and integrity among the pharmacy professionals in the newly created Clinical Account Executive (CAE) role.• Integrated the… Show more • Led the prioritization and strategic development of managed care capabilities, increasing client and member satisfaction and growth in the managed care market segment.• Structured and recruited the client-facing, clinical organization to support existing clients and prospects on a national scale; developed infrastructure and processes to assure consistency and integrity among the pharmacy professionals in the newly created Clinical Account Executive (CAE) role.• Integrated the Financial Analytical Group to efficiently leverage knowledge experts for all client management and sales activities.• Defined, socialized and developed Medco’s first integrated Annual Review for Medco clients, providing a comprehensive business, clinical and financial analysis of all aspects of a client’s pharmacy benefit program. Show less
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Sr. Vice President, Clinical Management ServicesPcs Health Systems (Acquired By Eli Lilly And Company In 1994) Jan 1992 - Jul 1995PCS Health Systems was a pharmacy benefit manager, providing drug and health management solutions for employers, health plans and other organizations that pay for healthcare products and services to improve the health of patients and help reduce health care costs.Built and led the Managed Care Plans business unit in achieving growth and profitability goals, led the Client Management Teams and operations of the Clinical Management Services division that serviced all customer segments and… Show more PCS Health Systems was a pharmacy benefit manager, providing drug and health management solutions for employers, health plans and other organizations that pay for healthcare products and services to improve the health of patients and help reduce health care costs.Built and led the Managed Care Plans business unit in achieving growth and profitability goals, led the Client Management Teams and operations of the Clinical Management Services division that serviced all customer segments and sales, represented managed care client and market needs with internal product and client/member service areas to define and prioritize development needs. Show less
Suzanne Blackburn Skills
Suzanne Blackburn Education Details
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Bachelor Of Science (B.S.), College Of Pharmacy -
Executive Mba Program, Health Care Management -
Executive Mba Program, Managed Care Pharmacy Management
Frequently Asked Questions about Suzanne Blackburn
What is Suzanne Blackburn's role at the current company?
Suzanne Blackburn's current role is Senior Healthcare Executive | Product & Business Strategy Consultant/Advisor.
What is Suzanne Blackburn's email address?
Suzanne Blackburn's email address is su****@****dco.com
What is Suzanne Blackburn's direct phone number?
Suzanne Blackburn's direct phone number is (800) 808*****
What schools did Suzanne Blackburn attend?
Suzanne Blackburn attended Drake University, University Of St. Thomas - Opus College Of Business, University Of Southern California.
What are some of Suzanne Blackburn's interests?
Suzanne Blackburn has interest in Cooking, Exercise, Electronics, Traveling, Outdoors, Home Improvement, Diet, Donor, Crafts, Fitness.
What skills is Suzanne Blackburn known for?
Suzanne Blackburn has skills like Pharmacy Benefit Management, Managed Care, Healthcare, Strategy, Disease Management, Healthcare Industry, Leadership, Cross Functional Team Leadership, Pharmacy, Medicaid, Medicare, Change Management.
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1eagleranchacademy.com
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Suzanne Blackburn
New York, Ny3gmail.com, experian.com, google.com -
Suzanne Blackburn
Charlotte, Nc
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