Oversee all company infrastructure and cloud resources, serving as lead engineer for network, servers, data retention, and disaster recovery for technology startup offering environmentally friendly printing solutions.Hired for fearlessness and confidence in the face of challenge, stepped into chaotic systems environment, creating and implementing technology roadmap that stabilized failing network, servers, and phone systems.

Contracted to provide mission-critical network support for Trinitas Regional Medical Center, a 530-bed medical facility and one of the largest private hospitals in the New York City metro. Functioned as manager for disaster recovery, lead engineer for backups and data retention and critical hospital systems.Overhauled unreliable backup system, implementing new protocol that eliminated previously frequent data loss. Developed and launched asset management/tracking system to facilitate organization of tedious yet essential operation. Minimized asset loss and emergency orders to ensure thousands of users were always fully equipped to deliver patient care. Streamlined new computer setup, implementing standardized hardware and standardized setup images that drastically reduced half-day process. Switched to new vendor that offered better services and pricing; partnered with vendor in streamlining deployment.Implemented reliable backup for configurations for all switches, routers, and firewalls; facilitating network troubleshooting and cutting replacement time from hours to minutes. Asked to evaluate Disaster Recovery Plan; identified disconnects between client expectations and annual $35,000 service contract with outside vendor. Advocated for and won reassessment of remote campus-based system that guaranteed return to operability faster and at lower costs.

Led lecture and lab instruction for Cisco applications; provided extracurricular support to assist students in gaining Cisco certification. Maintained and improved systems and ensured continuity and connectivity of wired/wireless LANs to enhance employee and student productivity. Initiated upgrades to router, security appliance, and switch lab equipment to provide exceptional hands-on learning environment for students. Implemented new physical layout design for wireless network to lessen impact of signal interference and improve connectivity throughout site.

Oversaw network administration for full-service architectural design firm. Functioned as lead IT resource, recommending and implementing programs to maintain and improve systems and enhance user productivity. Maintained and managed servers, routers, switches, hardware, and software systems.Assumed network administration role, overhauling poorly managed system and substantially improved user experience. Increased server uptime exponentially through system redesign. Eliminated “blue screen” occurrences with rollout of stable software/hardware configuration to all workstations. Developed policies and drove enhancement projects to safeguard and ensure ready availability of $85 million in corporate data assets. Implemented reliable backup system, building robust tape rotation, storage, and cataloging plan that totally eliminated data loss during 12-year tenure.Recognized as top-tier supporter for optimized performance including: developing fast, reliable remote access system using Open Source platform to customize free VPN solution to deliver speedy remote access at T1 speeds. Overhauled e-mail system, upgrading Exchange servers to better manage e-mail volume. Resolved major SPAM issue to increase productivity, identifying and implementing messaging firewall that prevented up to one million SPAM messages monthly by blocking mail from troublesome IP addresses by country.Implemented new system for accounting group, substantially improving timeliness of billing and other operations. Rebuilt system over holiday weekend, setting up new financial server and 10 workstations with no disruption to users and no drop in group’s productivity. Executed initiatives to enhance user productivity and promote best security practices. Developed and delivered formal and informal training programs. Encouraged use of security software for home computers.