Sanat Seilov Email & Phone Number

Almaty, Kazakhstan

BCC is one of the top 3 banks in the country, with 1.5 million monthly active users (MAU).✧ Redesigned the login process in the mobile app by implementing a step-by-step flow, which improved the SUM by 13.2% after user research.✧ Introduced a more efficient method for collecting high-quality user feedback. We received 800+ reviews over 6 months, processed them, prioritized them, and added them to the backlog.✧ Showed the need for and completed a redesign of the largest section of online banking, which improved the SUM by 4.3% after user research.✧ Set up an onboarding process for designers, including an introduction session to smoothly integrate new designers into workflows.✧ Created a dashboard to track key product metrics by displaying all the important information in one place.✧ Implemented an internet banking onboarding process for new users and staff training using videos with voice generated by neural networks. This simplified and sped up video production several times over.✧ Regularly spoke at company-wide and review meetings within the bank.✧ Led retrospectives in the product team, collected and analyzed feedback from both the development team and business stakeholders. Started a tradition of giving books to the top-performing team members after each sprint.✧ Participated in all stages of product development: from generating hypotheses and conducting research to design. Also initiated Product Backlog Refinement meetings with development teams and tracked feature performance in production.

Almaty, Kazakhstan

Airba Fresh is an app that delivers fresh groceries and high-quality home goods. The company has a turnover of over $2 million (GMV).✧ I was involved in the product development process from initial ideas to order completion. We worked on the app’s features and how customers interact with offline stores and couriers.✧ I conducted various types of research, including user studies, customer development (custdev), and surveys. I built prototypes, tested them through both moderated and unmoderated sessions, collected feedback, made improvements, and repeated this process several times.✧ I worked in a team of three designers, efficiently splitting tasks. I also collaborated with product managers, CX specialists, marketing, and a development team of 15 people.✧ I created designs and set up processes within the team and across departments to help us achieve our goals.

Almaty, Kazakhstan

MTI worked on projects for McDonald’s, Carlsberg, and many other large international and local companies.✧ I designed the structure and design for apps, websites, and services. I created the design for over 10 projects as the sole designer.✧ I led cross-functional development teams with more than 10 people. I built a strong, close-knit team, and we still stay in touch.✧ I communicated with more experienced colleagues to achieve team goals and collaborated with developers, managers, marketers, and company directors.✧ I presented projects to company executives and assisted in pitching projects to investors and business angels.