Jesus Gamayon Jr. Email & Phone Number

Pampanga, Central Luzon, Philippines

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Ensure customer satisfaction and provide professional customer support.Keeping track of assigned accounts to identify outstanding debtsPlanning course of action to recover outstanding paymentsLocating and contacting debtors to inquire of their payment statusNegotiating payoff deadlines or payment plansCreating trust relationships with debtors when possible to avoid future issuesHandling questions or complaintsInvestigating and resolving discrepancies

Bataan, Central Luzon, Philippines

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Ensure customer satisfaction and provide professional customer support.Keeping track of assigned accounts to identify outstanding debtsPlanning course of action to recover outstanding paymentsLocating and contacting debtors to inquire of their payment statusNegotiating payoff deadlines or payment plansCreating trust relationships with debtors when possible to avoid future issuesHandling questions or complaintsInvestigating and resolving discrepancies

Pampanga, Central Luzon, Philippines

Political Ad Reviewer: Reviewing advertisements and identifying if politically inclined.B2B MPN Advocate: Served as the first point of contact of partners with complaints or questions concerning company technological products/services.Communicate with clients via phone calls, emails or web chat to provide step-by-step solutions effective in resolving problems related to company products/services.Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Ensure customer satisfaction and provide professional customer support.

Quezon City, National Capital Region, Philippines

Training new customer service employees and supporting experienced employees to improve their performance.Creating educational material, conducting training sessions, identifying skills gaps, and ensuring staff members stay motivated.Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos.

Manila, National Capital Region, Philippines

Training new customer service employees and supporting experienced employees to improve their performance.Creating educational material, conducting training sessions, identifying skills gaps, and ensuring staff members stay motivated.Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos.

Bachelor Of Science In Information Technology, Information Technology, 3Rd Year Undergraduate

Activities and Societies: BandAMA University Bachelor of Science in Information Technology Sta. Mesa Manila, Philippines 2011 – 2013.

Computer Programming, Computer Programming

Activities and Societies: BandAsia Pacific College of Advanced Studies 2 years Certificate Computer Programming Ibayo Balanga City.