Stephanus Setiawan Email & Phone Number

London, United Kingdom, GB

San Francisco, California, US

• Led transformative strategies that markedly enhanced the reliability, scalability, and efficiency of Cruise's autonomous vehicle systems. My pivotal role in developing and executing initiatives greatly minimized system.
• Led high performing SRE teams in areas of: Security, Observability, Application & Database Reliability, Systems Performance, Release & Testing, and Core Infrastructure.
• Spearheaded reliability and scalability initiatives resulting in 80% decrease in fleet impacting SEV1/SEV2 and 25% reduction in robotaxi on-road incidents for Cruise's Autonomous Vehicle Operations and Internal.
• Transformed the SRE organization from its initial stages into a robust, high-performing team through strategic mentorship, selective hiring, and effective team alignment.
• Increased engineering productivity by 25% through automation and elimination of manual toil.
• Created and deployed end-to-end incident management processes, tooling and automation.

Foster City, California, US

• Guided the global SRE and Cloud Operations teams, focusing on scaling operations and enhancing reliability measures for multi-tenant and single-tenant cloud platforms. My strategic planning and leadership in expanding.
• Managed a global SRE and Cloud Operations team, ensuring round-the-clock support for multi-tenant and single-tenant cloud platforms across various international locations.
• Pioneered the international expansion of the SRE and Cloud Operations teams, establishing a global support footprint in strategic locations including the US, Canada, Mexico, Argentina, and Ukraine.
• Played a key role in the expansion of Exabeam Cloud Platforms into multiple international regions.
• Led cross-departmental collaborations with Engineering, Customer Support, Sales, Finance, and Product teams to implement various initiatives and optimize organizational processes.

Waterloo, Ontario, CA

• Directed Infrastructure Engineering, Build and Release, QA, and Dev Tools teams; recruited and trained staff to boost overall performance through leadership and hands-on management. Established trust and credibility.
• Spearheaded cross-functional initiative to design and architect highly available, scalable, and secure AWS infrastructure along with datacenter to AWS migration initiative for entire backend infrastructure, saving.
• Collaborated with AWS and negotiated a $250K credit for the migration.
• Optimized processes for SRE, QA, and incident response teams as well as restructured teams’ organization for more scalability and alignment with other business units.
• Established relationship, trust, and collaboration across product and development teams and other organizations.

San Francisco, CA, US

• Headed TechOps and InfoSec organizations; Conducted gap analysis and modernized TechOps and InfoSec teams. Implemented DevOps culture/methodologies across operations and engineering teams; established alliances across.
• Deployed various performance enhancements to infrastructure and processes, improving average infrastructure uptime and availability from 99.95% to 99.99%.
• Drove cross-functional project to migrate entire infrastructure from datacenter to AWS and GCP; designed and architected highly available, scalable, and secure AWS and GCP infrastructures.
• Governed cloud migration initiatives from on-prem infrastructure to public cloud, optimizing cost and performance.

Palo Alto, CA, US

• Established “follow the sun” operational support model and managed MZ Infrastructure, including on-prem datacenter as well as public cloud (AWS and GCP). Developed and scaled global SRE, network engineering, and.
• Revitalized DevOps, SRE, DBOps, BigData, and infrastructure teams to closely align with the company's three business unit verticals (Game Studio, Cognant, and Satori).
• Sourced and grew teams in organization from 5 to 34 engineers in less than 1-year, managing SRE/DevOps, database, network engineering, and datacenter operation teams.

Tempe, Arizona, US

• Streamlined and improved infrastructure and IT/operations organization while leading team of 25 people, including systems engineers, network engineers, DBAs, and infrastructure architects. Substituted legacy.
• Minimized number of SEV1 issues from 75 to less than 5 per month and boosted uptime SLA from 90% to 99.99%.
• Implemented Cisco Telepresence systems to 4 offices, reducing travel costs by 15% and increasing collaboration.
• Administered AWS cost model and collaborated with finance to manage operational budget; architected and deployed Cisco Telepresence systems to four offices to reduce travel costs and increase collaboration.

New York, NY, US

• Directed end-to-end IT operations for offices in New York and San Jose, in addition to production datacenter. Established IT/operations organization, set up customer support unit, outlined SLAs for customers, and.
• Accomplished $110K+ in annual savings by renegotiating vendor contracts.
• Augmented uptime and availability from 90% to 99.99%.