Sarah M. Email & Phone Number

Detroit, Michigan, United States

Responsible for streamlining processes, enhancing efficiency, and ensuring the seamless execution of operational functions. The Operations Manager plays a key role in optimizing the day-to-day operations of the organization.

In Summer 2020, I began my “Momtirement” and performed contract work with nonprofit organizations I’ve already worked with.Leaps & Bounds: WebmasterUnited Community Housing Coalition: Webmaster & Senior Data ContractorWebsite Development & Management, Wix.Digital File Transition, Process Development, and Staff Training.Data Management, Data Analytics, Salesforce CRM.

Detroit

Director, Business Analytics:Salesforce Administrator, Website and Social Media AdministratorPrimary focus is to ensure the quality and confidentiality of data gathered to measure success of projects, deliver on grant requirements, and monitor client status.Database Management Supervisor:Manages the migration of Excel database spreadsheets to Salesforce system. Supervises data entry and manages data for grant reporting of the Tax Foreclosure Prevention (TFPP), Landlord-Tenant Legal Services (LL/T), Mortgage Foreclosure Prevention (MFPP), and Housing Placement projects. Assists with TFPP events. Coordinates the organization's web and social media presence.Tax Foreclosure Prevention Project Coordinator:Coordinated events & volunteers, handled tax documentation, and all outreach and web communications for the Tax Foreclosure Prevention Project. Continued with Data Management responsibilities.Data Entry & Project Assistant:Managed client intake database for Tax Foreclosure Prevention Project and Landlord/Tenant Legal Project. Assisted with TFPP events. Pulled reports for both projects to assist with grant reporting.

Greater Detroit Area

Previously: www.UncommonCreativesShop.com(April 2015 - Shop hiatus: Sarah still works on commissioned items)A small online shop filled with limited quantities of clever, unique, detailed, hand-crafted goods for daily life. There's nothing quite like finding the perfect gift or keepsake. Visit us today to find just what you were looking for.

Romulus, Michigan

Knowledgable about product lines. Supports efforts to reach store sales goals. Provides outstanding and quality customer service with every customer consultation. Assists customers with their choices of products for themselves and as gifts. Supports store operations, policies and procedures. Supports various tasks depending on store demands; ringing, wrapping, restocking and cleaning.

Romulus, Mi

Develops authentic relationships with the consumer by assessing their needs, makes personalized product recommendations, and creates a luxury experience. Promotes the features and benefits of the Swarovski products to all customers and meeting established monthly membership sales goals. Maintains the spirit of ownership through demonstrating strong problem solving skills. Opens/Closes the store.

Allen Park, Mi

Point of Sales, Sales floor, Customer Service, Fitting Room, Inventory, Restocking, Shipment

Greater Detroit Area

Personal Service ContractorAttend Weekly Team Meetings | Conduct Blog Research and Create Posts | Office Management | Calendar Management, Meeting & Appointment Scheduling/Planning | Confidential File/Record Management & Filing | Project Management & Research | Correspondence, Reports, & Presentation Preparation/Editing | Travel & Guest Arrangements | Social Media Updates & Maintenance | Admin & Project Document Creation (Contracts, Agreements, Forms, etc.) | Create Standard Forms/Files within the Firm | Budgeting & Invoicing | IT & Website Follow-Up | Attend Networking Events | Attend & Plan Quarterly Board Meetings, Note-taking | Attend & Plan Monthly Administrative Meetings, Note-taking | Follow Up with Clients & Team Members regarding Invoicing & Responsibilities | Work closely with CEO to ensure all projects & contracts are up-to-date | Meet with Team Members regarding Contracts & Hours | Proofread & Edit outgoing correspondence (Letters, Fundraising, Proposals) | Coordinate & Plan Special Events | Provide regular updates during Team Meetings on hours and admin issues | Provide new ideas and tasks for New Business | Organize Files, Reports, Contracts, & Spreadsheets | Meet with HR, Accounting, and Assistant Accountant

Ferndale, Mi

Contracted work for planning, executing, and webpage management for the Suburbs Alliance event—Moving our Metro: A Day of Regional Thinking, Planning and Doing.

Ferndale, Mi

Managed various events such as annual meetings, community engagement meetings, the 10th anniversary gala, and a full day conference. Related tasks included organizing my team and keeping them on task, drafting project plans and calendars, managing the event budget, negotiating with vendors and designers, drafting simple contracts, building relationships with sponsors and donors, drafting an agenda and meeting materials, creating a marketing plan, managing the event web page, promoting the event in print and electronically with social media, managing volunteers, and following a project close-out plan. Managed the memberships of existing municipal members and created a plan for increasing membership with the surrounding cities. Related tasks included managing details in our Salesforce database, corresponding with current and potential members, and creating invoices for confirmed dues paying members.Supported community outreach for Climate Action Planning and Transit programs.

Ferndale, Mi

Responsibilities included: managing calendars, corresponding with clients/cities, coordinating committee and team meetings, researching for publications, drafting documents, managing the RRC project website, creating promotional materials for new programs (RRSites), editing content for publications, updating city forms and create downloadable pdfs (City of Pontiac), managing the RRC program recertification process, dictating or transcribing board of director notes, restocking office supplies, and assisting with various projects as needed.

Ferndale, Mi

Scheduled and prepared meetings, conducted research, edited articles, drafted reports, transcribed board meeting notes, and attended meetings and interviews.

Dearborn, Mi

I was asked to work in the Honors/Writing Office. The director of the Honors Program recommends a student in the program for the position.Responsible for managing the schedules of two directors, general reception tasks, filing and mailing of confidential materials, orchestrating team meetings, managing the supplies order, supervising the Writing Center staff and students in the Honors Lounge, and providing feedback to the Honors Director in regards to the Honors Program applicants’ writing samples.

Ottawa, Canada

New Democratic Party, Office of Aboriginal AffairsI worked in West Bloc under Parliamentary Representative Jean Crowder.I conducted research, interviewed the Deputy High Comissioner of New Zealand, wrote letters to various figureheads, wrote press releases, and consolidated articles and reports into single files. This was an amazing experience in an extraordinary city.

Dearborn & Taylor, Mi

Barista 101 and 201 training, which basically means I knew how to toss coffee into any conversation.Also had training as a Learning Coach.Cash-handling, electronic register and credit card machines, stocking product, preparing and handling food and drink, maintaining a clean and inviting space, up-selling product, seasonal retail set-up, coffee and tea pairings

Bachelor Of Arts (B.A.) With Distinction, History

Activities and Societies: Honors Program Graduate (2009) History Honors Society Member: Phi Alpha ThetaHistory Discipline Learning Goals.

Bachelor Of Arts (B.A.) With Distinction, Urban & Regional Studies

Urban and Regional Studies Program Goals: 1. Integrative Knowledge 2. Thematic Knowledge 3. Foundational Skills The program in Urban.

Minor, Sociology

Activities and Societies: Meeting of Minds XVII, Journal of Undergraduate Research (2009) Participant and Publication: Lifestyles.

Diploma, College Prep

Activities and Societies: APHS Marching Band, APHS Symphonic Band, APHS Drama Club, World Language Club, Art Club