Scott Shumaker Email & Phone Number

San Antonio, Tx, Us

San Antonio, Tx, Us

Grapevine, Texas, Us

Working directly with self-employed, small business owners and individuals nationwide to help them access a product suite of affordable benefits and business services. We offer flexible and reliable insurance products that are tailor-made to fit your needs and budget. I understand the importance of insurance to your business and family and therefore view our work together as a long term relationship instead of a transaction. Contact me today, and let’s start building a tailor-made plan of coverage for you and your family.

Analyzes existing systems, technology, operations and processes to help businesses develop policies, procedures, strategies and tactical plans that eliminate bottlenecks, increase efficiency, optimize processes, and improve financial performance. Works with business owners and organizational leaders to align goals, objectives, and projects with strategy and vision to produce desired operational and financial performance. Collaborates with cross functional teams to suggest and design technology solutions that solve problems and meet specific needs. Provides guidance on project management performance and practices when necessary.

Began with a health and wellness break. Next was a deep and thorough review of career goals, accomplishments and previous jobs held. Performed self evaluation and skills assessment to discover where my strengths align with the experiences that were and are the most fulfilling. Joined a professional group to keep up to date on market trends and learn how to better articulate the career pivot and the value I bring to the market. Decided to pivot and pursue opportunities that differ from what I have always done in the past and open my mind to new possibilities, partnerships, industries and working arrangements. Dedicated to riding the wave and facing challenges, fear, doubters, and naysayers with faith, courage, passion, and humility. Renewed desire to give back, volunteer, and mentor whenever possible. Will continue to be a life long learner and pursuer of continuous growth.

Led teams through the delivery of professional services and technical solutions purchased by customers that spanned across multiple business units and projects. Oversaw SaaS security implementations, project activities, resource allocation, schedules, and budgets throughout the full project life cycle. Performed risk analysis, identification, and planning as needed to ensure successful and on-time completion of SaaS deployments. Major contributor to the company's goal of ongoing improvement by improving and implementing processes and creating historical and operational documentation. Collaborated with customer and internal stakeholders such as Customer Success Managers, DevOps Architects, Dev Security Ops Managers, Professional Services Managers and Sales Managers to deliver solutions to meet or exceed customer’s criteria, within constraints of time and cost and as specified in the Statement of Work.

San Antonio, Texas, Us

Planned and led complex technical projects and programs centered around building, upgrading, and redesigning telecommunications infrastructure across the Rackspace global data center fleet. Working with technical subject matter experts and networking engineers to design customized data center solutions for clients worldwide that include private and public cloud, managed hosting, virtual environments, colocation, and remote disaster recovery.

Technical project and program manager for the Air Force Life Cycle Management Center. Served as the Program Management Office's engineering liaison to multiple air force bases and field units worldwide. Provided oversight and coordination for operational evaluations, user training, project related logistical procedures, and testing for new cyber security systems and network infrastructure. Communicated PMO objectives and tasks to different business departments, field units and operational users in support of project requirements. Represented the PMO in project meetings and interdepartmental conferences to provide insight into program development and updates on project milestones, issues and risks. Traveled to remote networking facilities to perform site surveys and other engineering tasks as needed.

Performed operational evaluations, problem resolution, design, testing and security assessment for AFNET infrastructure and 24th Air Force network warfare test range. Monitored project plans and schedules while providing problem analysis for high risk programs. Communicated project costs, progress, quality, risks and issues to stakeholders while serving as a liaison between the Program Management Office (PMO), operational users and contract managers. Addressed technical aspects of projects including system engineering, equipment configuration, architectural design, milestone tracking, personnel requirements and compliance standards. Identified areas where platform integration and migration would enhance customer’s capabilities or create conflicts. Recommended most cost-effective redesign of systems infrastructure needed to fulfill mission requirements.

Arlington, Virginia, Us

As a civilian contractor, performed daily implementation, maintenance and administration of LAN, WAN and network perimeter security devices in support of the US Army medical network. Configured parameters on firewalls and VPN concentrators allowing secure data delivery. Evaluated enterprise wide hardware and software configurations to ensure compliance with DISA requirements and STIGs. Utilized remote terminal connectivity to troubleshoot, analyze and resolve problems in the Top Level Architecture (TLA) connecting all US Army Military Treatment Facilities (MTFs).

Served as a civilian contractor specializing in installing, upgrading and performing daily maintenance of hardware and software consisting of Unix/Linux-based and Windows-based operating systems, Intel-based workstations, networked printer configurations, Cisco Catalyst switches (3700 & 6500 series), Cisco routers, firewalls, Cybex KVM switches, fiber-optic cables, gigabit Ethernet, 10/100/1000 Base-T and network operations. Investigated and resolved complex network and hardware matters of significance; isolated source of problems, researched and performed fix actions. Analyzed data, voice or video network documentation and reported current operational status of networking systems to management.

Randolph Afb, Tx, Us

Served in multiple positions as an active duty Air Force officer. Led all technology operations as an IT PMO Director. Devised and implemented policies, processes, and systems to execute strategies set by executive level leaders working under a $28,000,000 operations budget. Analyzed business requirements of all departments to determine their technology needs. Worked with third-party accreditation authorities to ensure compliance with relevant policies, guidance, regulations, and standards. As an HR office manager, oversaw daily operations supporting the personnel and human resource programs for a special operations unit. Supervised and led a team of human resources specialists who managed and advised officers and airmen on various military personnel issues, programs, and policies. Designed and implemented a streamlined system for coordinating, processing, and maintaining personnel records, reports, and service awards.

Master'S Degree, Project Management

B.S, Software Engineering Technology, Emphasis: Computer Networking