CRM Solutions | Corporate Websites | Mobile & Web Application | Digital Marketing | OTT

● Customer retention● Contract renewal with annual price increase● Manage collection● Up-selling to existing customers● New business development● Work collaboratively with pan India KA & cross-functional teams● New Business Development● Market survey, competitor analysis to understand gaps of our services● Control cost and work within the allocated budget● Support the service team by providing client feedback● Attend to other work-related duties as may be assigned to you from time to time

● Customer (Revenue) retention of 95%+● On-time customer contract renewal of 100%● Price increase from existing customers as per target set● Manage collection and DSO as per targets set● Generate new sales from existing and new customers as per the Monthly, Quarterly andYearly target setCORE COMPETENCIES● Excellent Customer Relationship management skills● Good communication – both verbal and written● Proven track record of customer management and business development● Ability to work with cross-functional teamsRequirements:EDUCATIONAL REQUIREMENTS● Ability to communicate well in written and spoken English● Ability to manage customers effectively & internally coordinate well with branch & cross-functional teams● Knowledge of the market and relationship with large customers at decision maker level willbe an added advantage● Fair knowledge of the geography in which the position will be based● Good working knowledge of Word, Excel and PPT

● Customer (Revenue) retention of 95%+● On-time customer contract renewal of 100%● Price increase from existing customers as per target set● Manage collection and DSO as per targets set● Generate new sales from existing and new customers as per the Monthly, Quarterly andYearly target setCORE COMPETENCIES● Excellent Customer Relationship management skills● Good communication – both verbal and written● Proven track record of customer management and business development● Ability to work with cross-functional teamsRequirements:EDUCATIONAL REQUIREMENTS● Ability to communicate well in written and spoken English● Ability to manage customers effectively & internally coordinate well with branch & cross-functional teams● Knowledge of the market and relationship with large customers at decision maker level willbe an added advantage● Fair knowledge of the geography in which the position will be based● Good working knowledge of Word, Excel and PPT