As a Research Assistant at The Australian National University (ANU), I contribute to the Cybercrime Observatory's mission of understanding and preventing online criminal activity. I have over four years of experience in conducting extensive research and analysis on topics such as counterfeit currency on darknet markets, cyber threats and vulnerabilities, and online service usage. I also manage and oversee the Cybercrime Observatory Internship Coordination, ensuring the smooth and effective operation of the program.In addition to my research skills, I have a strong background in optical retail, having worked as an Optical Assistant at Specsavers Australia & New Zealand for four years. There, I provided excellent customer service, product knowledge, and sales performance, consistently delivering over average dispensing value and resolving customer concerns. I also assisted in staff training, ledgering, and auditing, demonstrating my attention to detail and organizational skills. Furthermore, I have obtained certifications in Socrates and Security Testing: Vulnerability Management with Nessus, enhancing my cybersecurity knowledge and skills. I am a self-motivated, flexible, and reliable professional.