Shan K. Email & Phone Number

Australian Capital Territory, Australia

Australia

The ANU Cybercrime Observatory conducts research on cyber activity to understand how civilians and criminals use online services in their day-to-day lives. • Provide extensive research assistance. Provide assistance in production and release of academic publications.• Conduct extensive research and carry out thorough analysis of data. • Oversee and coordinate Cybercrime Observatory Internship Coordination. Serve as contact officer and scheduler.• Manage and oversee research on Counterfeit Currency on Darknet Markets. Manage a team of four and ensure achievement of research milestones.• Effectively and accurately manage data. Manage 90,000+ data entries and reduce data into 100 relevant entries.• Ensure research timelines are consistently met at all times.

• Developed assessment tools to ensure learning among a cohort of 96 students. • Ensured students growth and development. Marked assessments and provided feedback to students for areas of improvement.• Regularly communicated with students. Coordinated and communicated with students in class and through MOODLE portal. • Ensured students engagement and interest in learning. Developed new learning activities for students.• Delivered detailed and interactive lectures to students.

Queanbeyan, New South Wales, Australia

Specsavers is a multinational optical retail chain. They provide optometric eyecare and dispense eyewear at competitive prices. They were the Gold Winner of the Quality Service Award Australia, 2020.• Built excellent product knowledge. Ensured excellent knowledge on all types of lenses.• Provided strong customer service. Delivered best deals to customers according to customer needs.• Consistently delivered over average dispensing value at $305.14.• Assisted customer concerns. Carried out multifocal and single vision eyewear troubleshooting.• Accurately completed sales ledgering and ADF glasses entitlement. Carried out monthly health fund audit.• Ensured job readiness of staff. Carried out job training of new staff.• Provided non-invasive preliminary eye care tests, including optical coherence tomography, and auto refraction and visual field tests.

Australia

Kmart is a retail chain with over 50 years of experience in providing Australian families with everyday products at affordable prices. Casual Staff Member• Consistently provided excellent customer service to all customers. Responded to customer inquiries and concerns.• Ensured availability of supplies. Regularly stocked shelves.• Managed cash register. Accurately manned cash register and handled transactions.• Ensured store cleanliness and upkeep. Arranged stocks and store.