Reporting to Global service manager, highly skilled in developing & executing various Projects/Service delivery/after service sales for enhancing organizational competencies & establishing high performance mind set. A relationship builder with a proven track record for working with different business units and thriving in high pressure customer service roles. Organizing & controlling projects with respect to cost, resource deployment, time over-runs and quality & safety compliance to ensure satisfactory execution of the same. Expertise in planning and executing steel melt shop(SMS) & foundry projects with a flair for adopting modern erection & commissioning methodologies; complying with quality and safety standards.A competent professional with nearly 10+ years of experience in After Sales Revenue Generation, Project Execution, On-time Service Delivery, Maintaining Profitability, & Customer Satisfaction. Extensive experience in service revenue projections, service visit planning, cost-control systems, standardized procedures designed for stable operations & bottom-line profits; strategic leader with capabilities in accelerating growth, strengthening B2B market presence, new customer acquisition & retaining existing customers with higher satisfaction.
Listed skills include C, Microsoft Office, Word, Powerpoint, and 16 others.