Customer Service Advisor
Current
Sep 2023 - Present
AeroLeads people directory · profile
Sofia Marques (She/Her) Email & Phone Number
Customer Service Advisor @ FARFETCH
at
FARFETCH
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Service Advisor @ FARFETCH
Location
Porto Metropolitan Area, Portugal
Company size
Who is Sofia Marques (She/Her)? Overview
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Quick answer
Sofia Marques (She/Her) is listed as Customer Service Advisor @ FARFETCH at FARFETCH, a with 4295 employees, based in Porto Metropolitan Area, Portugal. AeroLeads shows a matched LinkedIn profile for Sofia Marques (She/Her).
Sofia Marques (She/Her) previously worked as Customer Service Advisor at Farfetch and Operador de loja especializado at Mercadona. Sofia Marques (She/Her) holds Licentiate Degree, Línguas E Relações Empresariais from Universidade De Aveiro.
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Email format at FARFETCH
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FARFETCH
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Profile bio
About Sofia Marques (She/Her)
“Not quite what one expected, but once it happened one realized it couldn't be any other way.”― Donna Tartt, The Secret HistoryHello ! My name is Sofia Marques, and as of now, I'm a mostly self-taught Front End Developer. I spent most of my life working costumer-service roles, which bring their own enrichment and flaws, but found coding and since then, decided to completely change my career path.Above that, I'm someone who passionately loves to read and write, and a part-time gamer.
Current workplace
Sofia Marques (She/Her)'s current company
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Farfetch
9 roles
Sofia Marques (She/Her) work experience
A career timeline built from the work history available for this profile.
Operador De Loja Especializado
Jun 2023 - Sep 2023
Desenvolvedora De Front-End
Nov 2022 - May 2023
Shop Manager
- Perform inventory checks and catalog new stock.- Do a bi.weekly order of wines, depending on the stock availability of the shop, using the SAP system.- Also order merchandise and other type of products from the respetive suppliers.- Receive all the orders, making sure to confirm if everything is correct, and then ensuring that everything enters the system correctly.- Manage the online orders, making sure that clients receive the correct information, checking if the bank transfers are properly done, and then sending the correct wines.- Training new coleagues,- When necessary, being able to work in different roles throught the visit center, mainly reception and tasting room, each of them with their own particularities.
Jun 2020 - May 2022
Promotor De Vendas
- Meet and great the costumers upon entering the tasting room/shop.- Operate the cash register, ringing carefully all the costumers' products, and packing them safely and neatly in bags.- Answer queries from costumers, specially being able to recommend and explain the wines that were sold at the shop.- Full presentations on the different port wines sold/served, as their prefered pairings, temperatures, and other specifics.- Replenish stock on display, also ensuring the shop is clean and organized.- Guided tours in English and Portuguese.
Aug 2019 - Jun 2020
Assistente De Vendas
Jun 2019 - Aug 2019
Cabin Crew
- Welcoming passengers on-board and directing them to their seats.- Performing pre-flight checks for safety purposes- Presenting safety demonstrations prior to take-off.- Performig first aid on passengers in emergency situations,- Ensured the prompt resolution of any security situation.- Maintained effective comunication with pilots with a responsability for their wellbeing.- Consistently delivered oustanding costumer service and maintained the standard during the flight.
Aug 2018 - Jun 2019
Beauty Consultant
Feb 2018 - Mar 2018
Sales Assistant
Ale-Hop
Aug 2017 - Sep 2017
Team & coworkers
Colleagues at FARFETCH
Other employees you can reach at farfetch.com. View company contacts for 4295 employees →
JM
Joana Marques
Colleague at FarfetchBraga, Portugal
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EF
Eduardo Fernandes
Colleague at FarfetchPorto, Portugal
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TS
Telmo Sá
Colleague at FarfetchPorto, Portugal
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JL
Joyce Leung
Colleague at FarfetchHong Kong Sar, Hong Kong
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BM
Brittany M.
Colleague at FarfetchNew York City Metropolitan Area, United States
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SK
Sundar Kushwaha
Colleague at FarfetchDelhi, India
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LD
Luis Dinis
Colleague at FarfetchVila Nova De Gaia, Porto, Portugal
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BS
Ben Spertus
Colleague at FarfetchLos Angeles, California, United States
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FD
Fátima Do Vale
Colleague at FarfetchBraga, Portugal
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ML
Mónica Lima
Colleague at FarfetchPorto, Portugal
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Joana Marques
Colleague at FarfetchBraga, Portugal
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EF
Eduardo Fernandes
Colleague at FarfetchPorto, Portugal
View →
TS
Telmo Sá
Colleague at FarfetchPorto, Portugal
View →
JL
Joyce Leung
Colleague at FarfetchHong Kong Sar, Hong Kong
View →
BM
Brittany M.
Colleague at FarfetchNew York City Metropolitan Area, United States
View →
SK
Sundar Kushwaha
Colleague at FarfetchDelhi, India
View →
LD
Luis Dinis
Colleague at FarfetchVila Nova De Gaia, Porto, Portugal
View →
BS
Ben Spertus
Colleague at FarfetchLos Angeles, California, United States
View →
FD
Fátima Do Vale
Colleague at FarfetchBraga, Portugal
View →
ML
Mónica Lima
Colleague at FarfetchPorto, Portugal
View →
4 education records
Sofia Marques (She/Her) education
Licentiate Degree, Línguas E Relações Empresariais
Front End Developer
Iefp
Front End Developer
Shecodes
Front End Developer
FAQ
Frequently asked questions about Sofia Marques (She/Her)
Quick answers generated from the profile data available on this page.
What company does Sofia Marques (She/Her) work for?
Sofia Marques (She/Her) works for FARFETCH.
What is Sofia Marques (She/Her)'s role at FARFETCH?
Sofia Marques (She/Her) is listed as Customer Service Advisor @ FARFETCH at FARFETCH.
Where is Sofia Marques (She/Her) based?
Sofia Marques (She/Her) is based in Porto Metropolitan Area, Portugal while working with FARFETCH.
What companies has Sofia Marques (She/Her) worked for?
Sofia Marques (She/Her) has worked for Farfetch, Mercadona, Caetsu Two, The Fladgate Partnership, and Calzedonia Group.
Who are Sofia Marques (She/Her)'s colleagues at FARFETCH?
Sofia Marques (She/Her)'s colleagues at FARFETCH include Joana Marques, Eduardo Fernandes, Telmo Sá, Joyce Leung, and Brittany M..
How can I contact Sofia Marques (She/Her)?
You can use AeroLeads to view verified contact signals for Sofia Marques (She/Her) at FARFETCH, including work email, phone, and LinkedIn data when available.
What schools did Sofia Marques (She/Her) attend?
Sofia Marques (She/Her) holds Licentiate Degree, Línguas E Relações Empresariais from Universidade De Aveiro.
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