Oversee complex calendar and travel arrangements in conjunction with the other Executive Assistants for the Executive Team. Assist to the Legal, Compliance and Strategy Departments. PTO, Invoice and Expense approvals and travel.

• Office of the Vice Chancellor, Human Resources Department• Assist with Search Committee's • Advisory Department• Timekeeping for different Departments • Handle HR Calls and onboarding.

Non-profit managed by a Board of Directors consisting of Executives from Fortune 500 companies.

The END Fund focuses on delivering neglected tropical disease (NTD) treatments to those in need.Heavy International Scheduling

• Handle HR and Benefits, IT, Office and Orders• Assistant to the Development, Programs, Finance and Administration Departments. • Liaison to Board of Directors

• Maintain efficient completion of administrative tasks. • Reviews or prepares spreadsheets tracking sales, bank reconciliations, payroll expenses & other analytical tasks. • Cross-trains staff to maintain flexibility in workflow assignments. • Resolve customer and employee inquiries tactfully and efficiently. • Maintain critical computer and paper files protecting confidentiality of information.

Oversee the Guest Experience of approximately 1200 Guests yearly. Responsible for managing all day-to-day operations activities for their business' front or main office, include scheduling, monitoring, and training other guest services personnel; customer appointments and reservation processing; and complaint resolution. • Participate and contribute in management meetings, emphasizing on the needs of guests, discussing guest’s incidents and implementing action plans to rectify.• Collaborate with other departments to promote programs and services that support the culturally diverse guest population. • Planning and management for support services, including recruitment, employee’s development, and ongoing staff appraisal, cross functional support and departmental integration. Recommend discipline and/or termination when appropriate.• Work closely with departmental managers and staff to ensure consistent and timely resolution of service-related complaints and recommend process improvement initiatives as appropriate.• Review data including occupancy statistics, room inventory, guest demographics, etc.• Establish Standard Operating Procedures and in-service staff on promoting seamless guest experience.• Resolve customer complaints, anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality.• Department payroll, budget, schedule and ordering supplies to ensure that the team has all the tools to do their job efficiently.• Ability to build relations with current and prospective guests, which improves overall guest experience.• Work in conjunction with the Housekeeping, Facilities and Restoration Departments for room turnovers and upgrades.• Accompany Attorney’s to Court Appearances to represent the Organization • Handle pest issues from inception with vendor • Manage direct reports

• Screen incoming calls and their proper disposition. • Greet and direct guests and visitors.• Manage the calendar, coordinate appointments/meetings and handles travel plans.• Read and routes incoming mail. • Composes and types routine correspondence.• Organizes and maintains file system, and files correspondence and other records.• Prepares outgoing mail and correspondence, including e-mail and faxes.• Entrusted with confidential information.

Real Estate - Leasing Department• Reported to the Director and Manager of Leasing.• Managed compliance for an average of 600 lease transactions yearly, 600 rentals of approximate $1.5 in revenue for 2014 (1900 apartments). • Coordinate annual Staff turnover of 300 Move Outs and 250 Move Ins during the month of May/June varying in sizes from Studio to 4+ apartments. • Manage and Coordinate Dorm Room projects (renovation, furniture, housekeeping, engineering, etc.). • Oversee rental, inspection and maintenance of 40 Dorm rooms.• Work in detail with Clinical Administrators and GME Office• Administered tenant correspondence, leasing presentations, legal referrals and housing court issues.• Sent out monthly renewal notices with appropriate information, rent increase and payment policy.• Trained and supervised leasing and intern staff• Prioritized work assignments and properly manage, sort and forward internal and external inquiries to the appropriate individuals. • Create apartment punch list and check apartments for occupancy and referred any damages/restoration to Management Company.• Maintained tenant database through Yardi and BuildingLink, housing reports, waitlist and filing system.• Ordered and reconcile all office supplies, furniture, mail (FedEx, UPS, USPS) and maintenance for the office.Internal Audit & Corporate Compliance Department• Assisted Vice President, Compliance Office and Internal Audit Office• Extensive daily Outlook scheduling with SVP, VP and Directors• Scheduled of over 300 meetings within a 1 month span for Internal Audit Team• Massive interaction with other Executive Assistants• Monthly expense management through Concur• Weekly PTO Management using Kronos • Monthly budget reconciliation

Real Estate Department• Assisted Sr. Vice President, Director and Department• Scheduled and organized calls and meetings• Managed, updated and organized the contact database • Processed and submitted expense and reimbursement forms• Drafted and typed memos; created and prepared comprehensive reports, tracking tools, marketing materials, and presentations • Managed, updated and organized the contact database • Processed and submitted expense and reimbursement forms• Payroll submission for all administrative and maintenance personnel

• Provided executive support to the VP’s and their direct reports • Maintained confidentiality and responded to requests with appropriate action, using independent judgment and discretion is essential. • Prepared legal documents, and analyzed and organized research and information.• Responsibilities also included travel arrangements, filing, updating databases, preparing communications, expense reimbursements, and special projects as requested.

• Supervised and trained other clerical staff. • Gave information, technology and reference materials to 10 subordinate staff. • Assigned duties, telephone coverage, scheduling and meeting assignments. • Coordinated accurate coverage to maintain a flawless backup system.• Attended the Board of Directors, Executive Team and Directors meetings to record minutes. • Compiled, transcribed and distributed minutes of meetings.• Prioritized work assignments and properly managed, sorted and forwarded internal and external inquiries to the appropriate individuals. • Managed a wide variety of activities and confidential assignments including budgets, expenditures, compliance, personnel and attendance records

• Core administrative tasks including managing calendars, scheduling meetings, intensive travel arrangements (domestic/international) with itinerary preparation.• Submitted and tracked internal requests prepared and tracked expense reports, correspondence, presentations and proofreading documents.• Coordinated and scheduled complex domestic & international travel arrangements

• Manage calendar for Vice President • Responsible for transposing handwritten notes to final typed documents • Handled a high volume of phones calls and interact with high level executives • Booked and coordinated business travel and carefully manage detailed itineraries• Prepared travel and expense reports, maintain receipts, and ensure prompt reimbursement• Maintained intuitive filing system for client files and/or projects• Organized and compiled information for the department time sheets and contact list• General administrative duties (booking conference rooms, copying, scanning, and mailings)

• Serve visitors by greeting, welcoming, directing and announcing them appropriately• Answer, screen and forward any incoming phone calls while providing basic information when needed• Receive and sort daily mail/deliveries/couriers• Update appointment calendars and schedule meetings/appointments• Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.