Samantha Sorocco Email & Phone Number

Quincy, Massachusetts

Needham, Ma

• Monitoring SQL Server databases and performance optimization. Administration of Windows and Mac environments• Creating and maintaining documentation of database access, best practices, and baseline configurations for all databases and servers • Creating database audits, logs, jobs and backups • Performing SQL 2016 SP1 upgrades off hours on all development, stage and production servers while checking depreciated commands • Performing quarterly access control reviews and documenting access changes to all dev, stage, and production databases.

Milton,Ma

• Gained an excellent understanding of how information technology needs to work seamlessly in a busy office environment.• Assisting and mentoring my co-workers & managers with computer and software problems while keeping the current workflow uninterrupted.• Opening, collaborating, and following up on tickets regarding troubleshooting more complex issues to our outside IT Company Arcadia Solutions.• Networking and repairing LANs for desktops, laptops, printers, and routers securely using TCP/IP protocols.• Installation and upgrading of computer hardware, software, and peripherals.• Maintain patient electronic records in accordance to HIPAA standards.• Managing all incoming and outgoing medical information while providing constant accuracy.• Creating and editing templates, spreadsheets, and forms for patient portal and office use.

Master’S Degree, Information Technology, 3.9

Database design concentration.

Bachelor'S Degree, Asian Studies, 3.7

Activities and Societies: Golden Key International Honor Society, Umass Boston Japanese Language Club Building diversity, global.