Mika Powell, Cspo®, Fcx-I Email & Phone Number

Atlanta, Georgia, US

Atlanta, Georgia, US

• Develop and implement quality reviews based on client, regulatory and operational requirements.
• Review business controls, policies and procedures to ensure regulatory compliance.
• Manage the performance of quantitative and qualitative research to support audit findings, including root cause analysis.

Atlanta, Georgia, US

• Conduct in depth Statistical Analysis of existing processes (e.g. Regression, Hypothesis Testing, Correlation, ANOVA, DOE,) focused on identifying gaps, regulatory risks, non-value added steps, and other impediments to.
• Accountable for the delivery of small/mid-scale strategic process improvement projects that require the coordination with large scale changes to operations in all three Assurant sites.
• Maintain measurement tools to track organizational improvement resulting from implementation of approved process improvement projects.
• Advise leadership/business owners on progress, problem solving, solution development, identification and measurement of performance targets, and data analysis.
• Reduced costs resulting in improved financial standing, improved profit margins, and enabling the organization to be more competitive in the marketplace in comparison to our two external sites.
• Participate in organizational needs assessment, development of program plans, goals and objectives regarding process improvement implementation.

Windsor, Berkshire, GB

• Administer compensation programs such as merit, incentive plan administration and systems to include North America, Europe, Greater China and Asia, Middle East & Africa and ensure compensation programs meet applicable.
• Perform analysis and reporting on global compensation activities, job evaluations, pay and band changes, survey data analysis, merit budgeting, impact analysis
• Participate in the development and revision of incentive plans for the Americas and Global division to include regional offices, hotels and reservation centers in accordance with company’s incentive design principles.
• Develop sales incentive cost model to provide cost analysis and forecast new sales incentive plan budgets

Greenwood Village, Colorado, US

*Responsible for collecting, summarizing and inputting data for various internal and external reports. *Prepare variety of standard and ad hoc custom reports related to Associate metrics such as average handle time (AHT), customer satisfaction scores (CSAT), key performance indicators (KPIs), etc., as well as other necessary reports at different levels..

Atlanta, Georgia, US

• Manage logistics around projects and events
• Identify opportunities to enhance systems for improved efficiency and consistency of processes throughout the IT organization
• Provide technical support to the IT management team
• Produce ad hoc reports using MS Access and produce complex spreadsheets MS Excel
• Assemble and analyze data using pivot tables
• Assist with IT recruiting process and human resource related activities as needed

Lead financial forecasts, reports and analysis in support of the North America P&L, Balance Sheet and Cash Flow, working across the functions in a comprehensive manner. Prepare analysis and evaluations of the Company's operating results; prepare short- and long term forecasts of aspects of the Company's operations, and perform daily treasury tasks.

Alpharetta, GA, US

*Gather and organize HR data to create HR reports from integrated HR systems*Review HR data to ensure accuracy and validity for HR reports.*Consult with HR Shared Services to respond to ad hoc reporting requests.*Generate HR reports to distribute within department*Runs queries of HR data to satisfy user needs.

Alpharetta, GA, US

• Run data analyses as required to compile standard reports. Compiles and updates information in standard reports for timely distribution to stakeholders. Support Responses to Ad-Hoc Requests for Information. Follow up.
• Read and interprets financial statements; develops business cases using financial information; plans and effectively manages budgets.
• Scanning business and industry trends, emerging business processes, as well as underserved or unrecognized customer needs that present profitable business opportunities for UPS; determines customer demand for new.
• Maintain knowledge of product feature and specification information and competitive offerings. Develops business cases for enhancements to maintain competitive positi

Atlanta, GA, US

• Executive Assistant to the Associate VP of Enrollment Management
• Created and maintained several databases in Oracle and MS Access to support recruitment efforts.
• Ensured quality processes and programs were being utilized and effective by developing performance measurements
• Ensured operational efficacy by monitoring work quality; delivering reports, statistics and recommendations for improvement
• Measured and assessed the effectiveness of departmental processes and procedures
• Coordinated strategic and creative process for all aspects of the student acquisition campaigns including media purchases and graphic designers

Atlanta, Georgia, US

• Gathered business requirements, analyzed the requirements with supporting business process flows (data modeling)
• Identified, analyzed and resolved program deficiencies with technical staff
• Provided problem resolution by analyzing processing problems, recommending solutions and working with other departments to test and implement
• Designed databases to provide support to clients
• Monitored reports and processes, analyze data to identify problems, recommend and implement solutions
• Designed, developed and deployed standard and ad hoc reports to support the company's clients

• Created new client profiles and account setups, responsible for client information in practice manager software
• Increased tax workflow by analyzing operational methods; implementing cost reductions; and developing reporting procedures.
• Supervised clerical staff by scheduling and assigning projects; expediting work results and coordinated staff to ensure the meeting of deadlines.
• Designed and implemented transition from paper to a fully integrated computer filing system
• Became subject matter expert for practice management and electronic tax record software
• Administered company software and computer systems by resolving problems independently or with technical support vendors

• Broadcasted financial investment publications through web-based bulk email, fax, and voice software
• Synthesized data to create list to import into email marketing software
• Worked with editorial staff to format and edit daily electronic publications using HTML
• Conducted testing of email marketing campaigns and modified HTML as necessary
• Provided email marketing delivery and campaign statistics to marketing department
• Tracked and analyzed email marketing campaign results and provided metric reporting in MS Excel

Education record

Education record