-Processed all insurance billings for patient services.-Responsible for insurance verifications and accurate communications to staff and patients regarding the insurance coverage.-Coordinated and processed payments from insurance carriers and troubleshot any issues related to these payments.-Ensured coordination of benefits were accurate and considered as part of the financial planning.-Served as a liaison between insurance carriers, staff and patients to resolve any concerns and maintain a positive working relationship.-Ensured all insurance related duties are completed in a timely and accurate manner to ensure excellent patient relations and financial success for the Practice.-Achieved revenue goals by effectively managing collections and receivables, specialty referral process, insurance billing and miscellaneous operations expenses-Managed and assisted designated office team members with appropriate payment and insurance processes-Made definite financial agreements with each patient in accordance with office policy

-Managed all greenhouse activities to achieve planned numbers of quality-rooted plants within scheduled ready dates. Worked closely with Grower to ensure plants are well maintained and grown in accordance to company’s high standards.-Supervised and coordinated shipping functions including quality control, logistics, and compliance with customs rules and regulations to ensure timely delivery of product to clients.-Detailed inventory management focused on maximizing revenue per square foot of greenhouse space. Worked with sales force to provide timely estimates of ready-for-sale stock and coordinate pre-booked orders.-Human resource leadership that achieves employee satisfaction in an accident-free work environment.

Assists with overseeing all event service operations and ensure that all event service details are executed. Assist in ensuring that the events are on time. Make adjustments as needed and relay that information to the appropriate personnel Meet with F&B / Sales Management weekly to define the Banquet Event Orders (BEO’s); assignments and task list. Review Banquet Event Orders (BEO’s) at the beginning of each event to ensure rooms are set as contracted before the client arrives Maintain all equipment and facilities in an organized, clean, safe environment.

Opened floral department in new Taylor location 2004. Responsible for scheduling staff, ordering of products (minimize shrink), and meeting increasing sales goals. Each day my department had to meet strict color and design specifications. Promoted from HEB in Georgetown due to acceptance into HEB management training program.

Receive and count working cash at beginning of shift Identify customers, validate and cash checks Accept cash and checks for deposit and check accuracy of deposit slip Process cash withdrawals Perform specialized tasks such as preparing cashier's checks, personal money Orders, issuing traveler's checks and exchanging foreign currency Perform services for customers such as ordering bank cards and checks Receive and verify loan payments, mortgage payments and utility bill payments Record all transactions promptly, accurately and in compliance with bank procedures Balance currency, cash and checks in cash drawer at end of each shift Answer inquiries regarding checking and savings accounts and other bank related products Attempt to resolve issues and problems with customer's accounts Initiate and open new accounts Explain, advise on and promote bank products and services to customers Identify referral opportunities and make relevant referrals Ensure compliance with all internal controls and established policies and procedures