Sahil Singh Email & Phone Number

New York, Ny, Us

EDDS (Enterprise Digital & Data Solutions)

New York, Ny, Us

Collaborates with various cross-functional teams to design and build business intelligence dashboards,featuring annotations in QuilkSense, utilized across the banking organization• Partners with business managers to serve as a point of contact for all client level financial analysis, such as weekly pipeline reports and wallet trends for over $600 million in investment banking fees

North Brunswick, New Jersey, Us

• Launched dashboards in Salesforce to monitor customer support metrics that were used for business process re-engineering, increasing client satisfaction by 25%• Coordinated with internal operational teams to escalate issues and provide business to business visibility to clients, optimizing client retention by 30%• Facilitated data analysis by using SQL to troubleshoot discrepancies, allocating team resources towards operational requests, leading to a 40% decrease in escalations• Measured key performance indicators to examine the relationship between delayed orders and the destination country, saving over $120,000 in potential annual losses• Leveraged Salesforce (CRM) to identify roadblocks and manage relationships with well known clients in the e-commerce industry, such as Kylie Skin, Tarte Cosmetics, and Stadium Goods

North Brunswick, New Jersey, Us

• Assisted team members with managing client requests, improving inquiry response times, and learned the functions of Salesforce (CRM) • Presented an efficient method to improve client retention by creating personalized reports regarding monthly claim responses from FedEx and DHL, using Microsoft Power BI visualization tool

New York, Ny, Us

• Enrolled 252 users to the UCapture browser extension helping to offset over500,000 kgs in carbon emissions that are contributed to carbon offset projects• Promoted the UCapture browser extension by using social media,referralincentives, and organizing informational events around campus

New York, Ny, Us

• Functioned as a liaison between strategy and product development teams by leading an agile based 8-week roadmap for determining business group allocations• Automated a data entry process for Internal Revenue Forms by incorporating human in the loop workflows, alongside a centralized database using Excel and SQL to mitigate edge cases, leading to a 50% reduction in data quality issues• Developed innovative solutions such as implementing Scrum and Jira in dynamic planning to consistently finish 20% ahead of scheduled deadlines• Created Tableau dashboards for modeling financial data as an alternative to Excel, improving data accuracy by 90%

Toronto, On, Ca

• Identified growth strategies by applying consumer behavior trends to target new market segments, increasing brand awareness to over 10,000 new customers• Constructed an interactive dashboard in Tableau, employing client’s first-party data to summarize KPIs

New York, New York, Us

• Selected finalist in the Citi Ventures x Rutgers Solve-a-thon• Explained and presented about the benefits and regulations regarding Notional and Physical pooling in the USA, Singapore, Australia, UK, and Italy• Researched and demonstrated methods for optimizing components of the Cash Conversion Cycle (CCC) including Days Sales Outstanding, Payables Outstanding, and Inventory Outstanding• Recommendations for reducing CCC closer to industry average included 2/10 net 30 motivator for early payment and just in time inventory management to increase efficiency of cash utilization and liquidity

New York, Ny, Us

Bachelor'S Degree, Business Analytics Information Technology

High School Diploma