S.Shanmuga Sundaram Email & Phone Number

Saudi Arabia

Ensured strict adherence to APCO HSE Management Systems policies and targets.Prioritized HSE considerations in all activities within the scope of responsibilities.Managed assets, executed tasks, and achieved targets efficiently and safely.Oversaw routine PM and CM works, ensuring adherence to schedule and recording in APCO Maintenance Module. Addressed competency gaps with maintenance team training and career development. Initiated root cause analyses to prevent equipment failures and improve plant reliability.Collaborated with Production, Engineering, and Safety Support groups to enhance operations through proper risk assessment.Successfully led a team for the migration of SAP PM MODULE S/4 HANA for Operations.Machinery Managed:Conveyors,Mobile/Overhead Cranes, Wheel loaders/Air compressors/Pipe coating Plant Process Machineries/Generators/Facility ManagementBrands covered:Caterpillar/Komatsu/AtlasCopco/Manitowoc/Grove

Sultanate Of Oman

Led Parts Sales Operations with a team of 6 members, managing Parts Business of US$ 8.00 Million annually for Construction Equipment Business in Oman.Conducted technical audits and health checkups for machines, optimizing inventory planning using ERP package AS400. Organized spare parts promotional activities, including the creation of kits and product guides. Developed strategies to liquidate non-moving inventory, improving cash flow and reducing carrying costs.Monitored team performance, identified and resolved operational issues, and implemented efficiency enhancements.Marketed spares for crushers, earthmoving equipment, road-making machinery, and lifting equipment.Brandes Covered : Metso, Writgen, Komatsu, Bomag, Manitou, JLG, KATO, XCMG.

Uttar Pradesh, India

Played a pivotal role in streamlining the processes in service operations of L&T Construction equipment Dealer network for Uttar Pradesh and Madhya pradesh.Imparted customer field training ,technical presentations to the dealer network team for improving customer services.Developed close interactions with customers,understood their requirements and provided product updates on peak performance of machines supplied by L&T.Collaborated with team members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Singrauli,Madhya Pradesh

Product support activities for caterpillar mining equipments (777D Dumpers,wheel loaders,D11R dozers,wheel loaders and Motor graders)Ensured asset availability and performance of equipment through regular feedback to clients at and also forecasting component failures via caterpillar monitoring systems,maintenance practices and spare. parts requirements at Northern Coalfields limited(NCL) projects singrauli (a subsidiary coal india ltd)Resolved problems, improved operations and provided exceptional customer service.