Saša Stanišić Email & Phone Number

Cham, Zg, Ch

Zürich, Bern, Basel, St.Gallen, Luzern, Fribourg, Lausanne, Genève, Lugano, Chiasso

Zürich, Schweiz

Wädenswil, Kanton Zürich, Schweiz

• Definition and implementation of vision, mission statement, policy & organisation as well as strategy• Operational and financial management• Management, support and development of staff (80 employees)• Management of international partners Asus, Canon, Eizo, Epson, HP, IBM, Lenovo, NEC-Sharp, Samsung, Smart, BD Rowa • Key account management, service management, monitoring SLAs and KPIs• Contract negotiations with partners, customers and suppliers• ISO SQS quality and risk management, data protection officer

Wädenswil, Kanton Zürich, Schweiz

• Planning & implementation of marketing activities• Acquisition and support of international customers with a need for a Switzerland-wide After-Sales organization as well as key accounts with a need for IT support (7x24h)• Onboarding of new customers - requirements analysis, process definition, planning, system integration, interface development, implementation, training• Market and competitor analysis• Requirements analysis and service development• Business development• Project management of new ERP implementation, including process analysis, requirements, design, implementation monitoring, testing, training

Zürich Und Umgebung

• Process set-up of the newly founded spin-off• Development and implementation of a holding company accounting system• Development of business plan related to going public IPO audit• Marketing & sales of Managed Services, spare parts and remarketing of used equipment• Operational and personnel management of the departments supply chain management, call centre services, quality assurance, customer care as well as reporting / claiming (11 employees)• Business development for new services

Wädenswil, Kanton Zürich, Schweiz

• Reporting & warranty claiming services• Supply chain management • Quality control & reporting• Business analysis and process improvements• Operational and personnel management of the spare parts department (3 employees)

Wettingen, Kanton Aargau, Schweiz

• Commercial management of the service department (administration, repair and spare parts department)• Personnel management, personnel support and personnel development (23 employees)• Controlling of services• Business analysis and process improvements• Project management for performance improvement and further increase of customer satisfaction• Marketing strategy and market launch of GSM and telecom products

Wettingen, Kanton Aargau, Schweiz

• Execution of purchases from the Far East (Hong Kong, China, Korea, Japan, Taiwan) incl. letter of credit, quality control, air and sea freight transports, organisation of domestic storage/distribution• Export handling incl. customs documentation• Contact person for major customers

Wettingen, Kanton Aargau, Schweiz

• Planning/Management spare parts purchasing Far East• Spare parts sales service

Wettingen, Kanton Aargau, Schweiz

Mas Business Information Technology

Betriebsökonom Hwv (Bachelor In Business Administration And Management, Marketing), Economics

Education record