Service to your door! Serving all of WNY! Including Buffalo, Rochester, Niagara Falls and everywhere in between. Prompt, professional, friendly service.SS Tech Plus is based on nearly 20 years of technical support, troubleshooting and close customer support. We not only provide the knowledge but we take the time to help you understand and learn in terms you can relate to and at a pace that works...for you! Always ensuring that the right answer or fix is what we deliver with EVERY client EVERY time.When customers that come back for repeat business and become our friends! Assisting our clients to get up and running as quickly as possible is our mission. We keep you connected while making you feel appreciated.

Crunch Time Apple Growers is a New York state-based cooperative of 151 growers dedicated to producing the best apples on the market. Samuel and SS Tech Plus are strategic partners who supports retailer and consumer marketing efforts to get SnapDragon apples and RubyFrost apples in the hands of apple lovers across the country. Samuel's primary area of support is producing and managing nation-wide geo-targeted ad campaigns, marketing cross brand sweepstakes and social platform marketing execution.

As the webmaster Samuel is the administrator for the companies multiple websites. This includes creating webpages, monitoring and updating their performance with search engines (SEO), and manage the overall functionality, speed and design of the websites. He also keeps track of content, campaigns and marketing efforts host on the websites. Additionally, this job description includes IT support on-site at the administrative office location.

Uncovering Needs, Revealing Benefits, Providing Complete Solutions!Responsible for hiring, training and continued development of multiple sales teams across several store fronts.Trained and supported sales team in successfully create B2B sales and technical support.Trained and handled troubleshooting and repairs for many platforms including but not limited to:Apple- Iphones, Ipads and IpodsAndroid- All phone manufacturers Tablets/Ereaders- Amazon Kindle and Fire-Samung Tablets-and many off brandsTroubleshooting these devices was handled at a store level, contracted B2B as needed and in bound phone technical support. On top of handling all software related issues on the aforementioned devices, we also handled hardware replacement of screens, headphone jacks and battery (on sealed back devices).

Key accomplishmentsRevived lost revenue and regained stability in troubled locationsContinually achieved and exceeded budget related goalsRecruited and maintained exception staffRan all day to day operations to ensure a smooth work day situation for all doctorsManagement/AdministrationFilling and maintaining multiple doctors schedulesEducating patients with clear and concise treatment plan presentationsCommitting patients to begin treatmentMaximizing case acceptance to meet sales goalsResponding to key performance indicators to ensure practice success Staffing and motivating your office team for optimal practice performanceKey TakeawaysLearned many aspects of Dentistry and Heath CareExpanded my Operations, Management, HR, and P&L knowledge greatlyLearned to work with many new doctors which has greatly expanded my professional network