Stefan Georgiev Email & Phone Number

Redmond, Washington, Us

Chicago, Il, Us

• Led the development and launch of new Nerdio products, leading engineering, design, and product teams to define the product vision and strategy• Gathered and prioritized customer feedback to inform product development strategies• Managed the product roadmap and ensured that products were delivered on time and within budget• Measured and tracked product performance to identify areas for improvement• Establish processes for business development, understanding customer requirements, and leveraging Microsoft Azure.

Seattle, Wa, Us

• Program owner for all tools Amazon Logistic uses to deliver packages. These products touch every package shipped by Amazon Logistic worldwide. • Manage teams of software engineers to implement and deliver new features reducing cost with over $150 MM just in 2022.• Work with multiple product manages and delivery teams worldwide to converge tools and infrastructure to develop resiliency in critical tools, reduce number of tools (from 44 to 38), and improve delivery operations efficiency.• Work and align features requirements (business and tech), define roadmap, and release related activities • Work with individual developers on priorities, sizing, and architecture for individual features

Redmond, Washington, Us

• Manage two engineering teams in Azure Virtual Desktop (AVD) • Managed product releases that span Windows OS, Office365, Azure, and Xbox• PM for features in Azure Virtual Desktop (AVD) and Remote Desktop Services (RDS)• Research and evaluate new technologies and partnerships to identify and achieve long term strategic goals • Work with engineering team across the organization on prioritization, planning, design, and implementation of new features • Partner with marketing and business development teams to identify partnerships, improve product visibility, and publish technical content • Lead evangelism of new product (WVD) by presenting and leading training. Training ~500 specialists on WVD.• Produce technical content articles, blog post, books, training videos, etc. • Manage and lead external contractors and acquisition employees• Identified and triggered an acquisition that unblocked a large amount of Office 365 licenses and drove 3 strategic partnerships

Redmond, Washington, Us

• Manage engineering team delivering new tools for support teams • Manage vendor team responsible for handling escalation to Universal Store from product partners (Azure and Office) as well as internal engineering teams • By utilizing different project management techniques reduced escalations for Azure billing from 1400+ per month to ~800 per month. Despite adding new features and onboarding support for Azure Marketplace• Participate in design reviews, testing for a new feature, engineering resource planning, and large-scale migrations • Conduct capacity planning for back end billing system• Perform analysis of escalation data. Identify trends, top drivers and engineering priorities. Provide monthly reporting to both Azure and Universal Store senior management• Work with different tooling team to implement features to assist support and engineering with daily operations. • Wrote six support tools that allow the vendor support team to reduce time to resolution by 2 days (average) and handle additional 1000 escalations per month without having to a higher additional staff

Redmond, Washington, Us

• Build a tool for TAM to manage customers and their keywords on top of Bing Ads.• Designing new features for Bing Ads billing and commerce systems that helped bridge the gap with Google AdWords (electronic invoices, bulk refunds). • Participate in gathering requirements and later design the new UI for Bing Ads that helped increase market share by 1%. • Worked to gather data, perform analytics, and write reports to help identify trends, predict volume and prioritize engineering resources.• Wrote tools for data mining package to analyze feedback trends that freed up 2 data scientist and allowed them to focus on new projects. • Designed and coded multiple SharePoint workflows to facilitate daily tasks for the billing team. One of them replaced two vendors reducing operating cost.• Created customer bulk edit tool for AM and TAM team members (via Bing Ads API).• Presented Monthly scorecards, recommendations and improvement strategies to the senior leadership team and in engineering groups (Management Component reviews and Business reviews).• Drove a documentation overhaul for the billing team in Bing Ads where the team went from being last in the number of articles contributed to writing over 400 knowledge base articles in one year.

Nashville, Tennessee, Us

• Project and people manager for an offshore web design, QA, RD, and software engineering teams.• Design and deploy new data centers.• Work with CTO/CEO to define strategic goals.• Lead R&D for the company’s mobile products. • Brings new products to market by analyzing opportunities and identifying opportunities• Work with customers to determine product customization needs and deploy on-premises hardware and software solutions.• Review new and existing IT-related projects, system designs, procurement plans and outsourcing plans for compliance with IT and IT architectural standards. Lead the company to obtain SSAE16 (former SAS70).• Lead all security efforts across the company using a variety of security-based software products, hardware appliances, and contractors.

• Lead development efforts for a web-based education platform for kids• Designed and implemented back end service infrastructure for the platform • Collaborate with graphical designers and animators to develop interactive web games

• Lead a team of full stack web developers with focus on entertainment and e-comers web sites.• Lead efforts in acquiring new customers.• Consulting and deploying network and software projects for customers. • Design network implementations to meet customers' requirements and budget.• Providing consulting and support service during migrations/adoption of new software and/or hardware.• Developed reporting solutions on tops of proprietary point of sale systems.

Bachelor Of Science In Information Technology, Computer Science

Bachelor'S Degree In Network Engineering And Computer Science

Degree In Computer Science, Computer Software Engineering