Head Of Customer'S Training, Documentation & Apprenticeship Training Dept.
Eislingen
Responsible for 46 employees and industrial apprentices. Independent management of the department with the following special fields...Customer's training:* Qualification of customer's personnel for operation, programming, maintenance and repair of our entire product portfolio, e.g. 5-axis CNC milling machining centers, gantries, special purpose machines etc. as well as their conclusion to cells and turnkey projects* Elaboration, calculation & implementation of conventional and new training concepts (e.g. eLearning) in-house as well as worldwide at customer's site.Technical editing: Creation of any descriptive documentation (e.g. operating manuals) in accordance with customer's specifications, national and international regulations.Documentation: Preparation and assembly of the overall documentation for turnkey projects (agile systems) including all drawings, lists, proofs etc. according to the highly complex requirements of automotive customers in particular.CE: Overall responsibility for CE process of all our productsSupport of other specialist areas in coordination with our outsourcing partners (standards department, CAD admin with PLM & SAP interfaces, reprography and technical editorial service providers).Administration of special projects as part of the improvement process, e.g.* Concepts for out- and insourcing measures including the launch of necessary processes (e.g. ticket systems) and legal conformity with the current law* Launch of a new Content Management System* Concepts for local training centre* New development of tools for milestone and budget planning and tracking* New development of tools for automatic production of flexible bill of material types* New process for site's translation management
