Guide and lead team of IT infrastructure professionals for executing various projects as well as Managing day to day support. Good working knowledge and understanding of physical layouts, footprints, network devices, ports, switches. I update and maintain data center asset inventory utilizing the Nlyte tool. Liaison with third party vendors to ensure smooth infrastructure support.Abide by Change, Incident and Problem Management procedures, including complying with the service Level Agreements.Work in an Operational environment alongside other Technical and Operational Teams, ensuring all parties collaborate effectively to deliver services.Use of the ITIL service management framework to deliver best practice.

Receive equipment deliveries, configuring server cabinets, rack and cable devices, testing and troubleshooting hardware, network and cabling issues, maintaining server inventory using the Nlyte asset management tool. Use excel spreadsheets for interface details and documentation in SharePoint site.

Coordinate the planning, installation, de-installation, maintenance, and documentation of all IT hardware placed in the Data Center. Primary liason for customers, vendors, internal technical support teams and any other groups or individuals having an interest in the hardware placed in the Data Center. I am also responsible for enforcing standards, policies and procedures necessary to ensure efficient and stable Data Center operation. Responsible for overseeing all work performed in the Data Center to ensure it iscompleted in compliance with the established requirements. Duties include but not limited to upgrading server memory, iDrac-ilo ip configurations, console into devices for re-configurations, server troubleshooting and fiber optic and ethernet cable patching. Recently obtained 5C-6C Security Clearance for working on DoED and FSA servers. Use Remedy V2, V3 and Service Now ticketing systems.

Commission, decommission, monitor and maintenance of Data Center equipment. Responsible for overseeing all work performed in the Data Center to ensure it iscompleted in compliance with the established requirements. Currently performing tape operations duties including tape library management, tape mount requests and offsite vault management for disaster recovery. Familiar with Tech Excel and Service Now ticketing systems.

Build structured cabling systems and perform network cabling to facilitate construction and occupation of new data center facilities. These activities included the installation, termination and certification of both copper and fiber optic cabling. Additionally, I performed device patching, per customer specifications, as customers installed equipment in their new facilities.

Built equipment racks for KSEA/Carl Storz Endoscopy Contract and other customers. Responsibilities required reading and interpreting blue prints and schematics, and the use of a solder iron and various other hand tools. Assumed responsibility for the training of new employees and routinely supervised and inspected their work while they were in training.

Installed, terminated and spiced copper and fiber optic cabling.