Stacey E. Email and Phone Number

• Led healthcare delivery customers in sessions for scoping and requirements to build analytics platforms in the domain of network integrity.• Developed customer presentations to help guide customers and analytics teams throughout phases of visualization scoping to deliver organizational initiatives and achieve best practices.• Collaborated with the project management team to deploy automated workflows activated during the onboarding process and eliminate manual processes.

• Developed the enterprise architecture roadmap and visualizations, which included strategic and tactical initiatives across four domains over a two-year rollout period.• Organized solution design meetings to build relationships with business stakeholders, foster a better understanding of the organization's direction, and achieve agreement from all involved departments.• Researched and analyzed two strategic initiatives, including a customer relationship management tool and record retention management. Created and presented a visualization to demonstrate the current state and compliance requirements for each of the various state-mandated retention areas.• Mapped the member enrollment process to close process gaps to reduce turnaround time for updates to occur for utilization management and care coordination processes by 25%.

• Project delivery of new COVID-19 lab tests, created communications, and coordinated simultaneous testing, achieving 100% implementation approval of changes on time.• Built relationships with over 25 state public health departments to be the main point of contact for reporting changes, issues, and improvements.• Acted as a program manager in a strategic project to identify partners, research health information exchanges, and align direction to formulate an implementation plan.• Improved the development process by working with the integration vendor and providing team training, which grew staffing capacity and reduced the turnaround time by 60%.• Led sequencing results initiative by working with multiple teams on needed business process changes to meet state specifications across four states.

• Rolled out a project to establish an early COVID-19 vaccination administration program within a rapid timeline. Assimilated information and developed materials to drive planning and coordination workgroup and gain consensus across multiple workstreams.• Led project management initiative to implement a new program that facilitates patient home visits with a projected reduction of readmissions by 10%. Identified a gap in staffing capacity and worked with the project sponsor to assess and validate the population, resulting in a change in the project to implement a pilot first.• Project managed capital equipment project and led the team to roll out technology upgrades for 22 anesthesia machines at two hospitals.• Gained process efficiencies by enhancing the business plan and project charter and revising the project portfolio to support improved project prioritization.

• Identified opportunity to increase registration by 40% through a key strategic web portal and mobile application; collaborated with the executive team to develop objectives and a business case.• Performed data analysis of profit improvement project to identify gaps in the targeted population and created actionable insights in 8 focus areas. Increased visibility into vendor management of disability eligibility programs by 50% and the initiation of a new project.• Developed and rolled out a survey to behavioral health providers to assess the level of care integration and support needed, 100% of providers completed in 1st two quarters, enabling partnerships and improvements.• Project managed implementation of an early warning system that identifies hospital stays that may result inhigh-dollar outlier claims based on set criteria and trigger review of patient stay.• Led the data analysis of two major systematic processes to assign primary care providers to members;identified data integrity and algorithm gaps that impacted 100K members; worked with business teams to develop requirements for changes to improve the assignment process.