Experienced management professional with a proven history of success incustomer service and sales support within the mining and rock solutions industry.Skilled at leading and developing high-performance teams, optimisingworkflows, and driving process improvements to enhance operational efficiency.Known for exceptional problem-solving abilities, commitment to customersatisfaction, and expertise in streamlining complex processes to meet and exceedbusiness objectives. Proficient in ERP and CRM systems, with strong capabilities in data analysis, employee training, and project coordination. Highly dedicated to fostering a productive work environment and implementing strategies supporting team and organisational growth.