Sales Analyst
CurrentPatient Coordinator:Manage patients from an expansion in Market Share. Maintain and organize a group of Home Health Care Clinicians in the expanded territory in the following fields of business: Intake/Marketing, Scheduling, Data Entry, and Medical Records Management. Generated new process for the expansion and help maintain these processes.Project Manager/Inside Sales & Marketing:Prior to my acceptance to this position, internal process errors and inconsistencies lead to overall high costs both internally and externally. During my first few months of being hired, I was able to gain an understanding of each department within Buckeye Home Health Care including: Human Resources, Quality Intake, Scheduling, Finance, and Medical Records. I was able to determine the majority of costs were occurring due to a lake of monitoring Full-Time Field Staff hours. Due to these high costs, I created a report that viewed part-time field staff and full-time field staff number of weekly visits, their benefits BHHC pays them, and the over all revenue generated by the staff. This lead to a defined full-time field staff based off of certain criteria. The result of these report reduced field labor costs by 70%. On going internal process corrections are being made to reduce costs each quarter.Generated a Referral Report from scratch for our Marketing Team that allows our Marketers to compare their goal target for different Health Insurance payer types as well as which referral sources are helping them achieve their goals. This report is generated every month.Currently I am working with the Marketing Team and Inside Sales, heading special projects.