Sr. Director Of Customer Operations
Current
May 2021 - Present
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Stacey Weber Email & Phone Number
Sr. Director of Customer Operations at iA
at
iA
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Sr. Director of Customer Operations at iA
Location
Greater Indianapolis, United States
Who is Stacey Weber? Overview
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Quick answer
Stacey Weber is listed as Sr. Director of Customer Operations at iA at iA, based in Greater Indianapolis, United States. AeroLeads shows a matched LinkedIn profile for Stacey Weber.
Stacey Weber previously worked as Sr. Director of Customer Operations at Ia and Director, Client Experience & Solution Center at Medxcel Facilities Management. Stacey Weber holds Master Of Business Administration - Mba from Indiana Wesleyan University.
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Email format at iA
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iA
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Profile bio
About Stacey Weber
Passionate about process improvement, customer satisfaction, operational excellence and developing leaders.
Current workplace
Stacey Weber's current company
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8 roles · 28 years
Stacey Weber work experience
A career timeline built from the work history available for this profile.
Director, Client Experience & Solution Center
Dec 2016 - May 2021
Client Experience Program Manager
Medxcel
Supporting business processes for TriMedx Healthcare Services, Medxcel Facilities Management and Axess Ultrasound within the shared service model under Medxcel Global.Developing and Implementing Solutions related to our Client Experience Center for both Internal and External customers.Leading a team of coordinators to manage client experiences in Medxcel's contact center. Responsible for hiring, and coaching team for change management.Improving internal processes in the Client Experience Center to stage department for rapid growth and maintain service excellence.
Oct 2012 - Dec 2016
Supervisor, Customer Care Center
-Lead a team of Customer Care Coordinators, by partnering with current CCC Manager for all day to day activities (onboarding new Coordinators, monitoring, issue escalation, problem solving, etc.) -Actively involved in customer engagement by supporting new, existing and internal customer needs and requests. -Subject Matter Experts for internal systems.
Apr 2011 - Oct 2012
Team Lead, Customer Service
Mar 2010 - Apr 2011
Customer Care Representative
Feb 2008 - Apr 2010
Relationship Banker
1999 - 2002
~3 yrs
Account Representative
Managed set territory for reselling used telecommunications equipment to business customers (existing and new).
May 1996 - May 1999
3 education records
Stacey Weber education
Master Of Business Administration - Mba
Indiana Wesleyan University
Bachelors, Public Affairs Management
Indiana University Indianapolis
Public Affairs Management, School Of Public And Environmental Affairs
Indiana University Indianapolis
FAQ
Frequently asked questions about Stacey Weber
Quick answers generated from the profile data available on this page.
What company does Stacey Weber work for?
Stacey Weber works for iA.
What is Stacey Weber's role at iA?
Stacey Weber is listed as Sr. Director of Customer Operations at iA at iA.
Where is Stacey Weber based?
Stacey Weber is based in Greater Indianapolis, United States while working with iA.
What companies has Stacey Weber worked for?
Stacey Weber has worked for Ia, Medxcel Facilities Management, Medxcel, Ah Holdings, Llc, and The National Bank Of Indianapolis.
How can I contact Stacey Weber?
You can use AeroLeads to view verified contact signals for Stacey Weber at iA, including work email, phone, and LinkedIn data when available.
What schools did Stacey Weber attend?
Stacey Weber holds Master Of Business Administration - Mba from Indiana Wesleyan University.
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