Stacey Buras Email & Phone Number

Atlanta, Georgia, United States

•Executes high volume and complex bills in a timely manner (i.e., multiple discounts by matter, split-party billing, preparation of electronic bills)•Conducts monthly case reviews to ensure proper setup for the following month•Works with attorneys to ensure accuracy and timeliness in billing processes•Utilizes computerized billing software programs to perform billing duties•Collaborates with Accounts Payable/Receivable and Collections team to evaluate attorney requests and meet adjuster requirements•Produces detailed reports for attorneys to facilitate accurate budget creation and track current billing amounts

Atlanta, Georgia, United States

•Created and prepared memos, letters, and reports for internal and external communication•Assisted project managers with team coordination, data collection, reporting, and data analytics•Maintained confidentiality of sensitive information and exercise discretion when handling confidential documents and issues•Coordinated with Logistics/IT for equipment ordering, maintenance, and supplies•Acted as a point of contact for internal and external stakeholders, answering phones andresponding to emails

Atlanta, Georgia, United States

•Assisted in the development and implementation of IT governance policies and procedures•Supported IT governance-related projects, including documentation and reporting•Facilitated IT governance meetings and communicate updates to stakeholders•Created IT policy maintenance and updating framework, utilizing MS Visio

Marietta, Ga

•Managed the customer service team to ensure the delivery of exceptional customer service.•Evaluated staff performance and provide feedback for improvement.•Identified departmental inefficiencies and provided recommendations to improve processes.•Developed and maintained relationships with suppliers to ensure adequate stock levels.•Collaborated with other departments to ensure smooth operations and efficient customer servicedelivery.