Stacey Burton Email and Phone Number

Property Management

BCBS Claims Follow Up: *Read and interpreted physical therapy EOB’s from BCBS and other carriers *Contacted insurance companies, patients and/or other entities to process unpaid claims by phone, email, mail, or fax. *Re-billed claims after correcting demographic, spelling, or other approved changes *Made corrections and/or adjustments to patient accounts. *Submitted medical records requested by fax, mail or via web portal to help establish medical necessity. *Scheduled follow up on patient accounts in Outlook *Documented detailed notes in all accounts worked

Claims Examiner & Billing Specialist:*View electronic loaded EOB denials *Worked from Clearing House Rejection reports correcting general information and resubmitting claims * Prepared and submitted Appeals to carriers for denied claims *Updated Payer ID numbers to have claims billed to correct carrier *Contacted insurance companies for payment status on unpaid claims *Traced the status of missing checks from carriers to providers

Ambulance Biller * Verify patient demographics, insurance and validity of the patient’s signature from scanned EMT Report * Collect, analyze and transfer pertinent information from EMT report such as mileage, supplies and type of transport into the billing system

Auto Verification Specialist *Contacted Attorneys, Auto Insurance companies, and third-party payers to verify coverage/obtain needed information BCBS Insurance Verification Specialist *Obtained PT/OT/MT insurance benefits by phone or carrier website then loaded into the patient account *Coordinated with clinics to obtain needed patient information

Assignments at least 6 months:Mi-Jack Products Inc. - Hazel Crest, IL *Collections Clerk Silliker - Homewood, IL *Accounts Receivable Clerk- Corporate Accounts Other assignments (less than 3 months): Receptionist Front Office Coordinator for OB/GYN Accounts Receivable Clerk - medical claims

*Coordinated patient registration and account set up for new patients *Acted as a point of contact for the patient’s check-in/check-out process *Verified patient demographics and insurance. *Collected patient office visit co-pays. *Maintained physician orders and conducted patient follow-up calls to schedule appointments to meet physician follow-up requests and health needs of patients. *Balanced transactions, including co-pays and credit card payments at shift end. *Explained insurance coverage and expected costs to patients *Entered diagnosis and procedure codes into the billing system from encounter forms *Trained, mentored and supported new and existing staff members.

Operations Support (1997-1999) *Daily tracking of driver DOT hours in Excel spreadsheets *Acted as the Residential Drivers point of contact to Foreman and other departments Payroll Clerk (1995-1997) *Generated weekly Kronos time keeper reports for review making any corrections or adjustments *Processed payroll for over 200 employees through ADP Payroll System *Completed employee verification, or other inquiries received by phone or mail Refuse Sticker Inventory Control Clerk (1994-1995) *Managed all Residential Garbage Refuse stickers for over 20 contracted cities/townships *Prepared orders taken by phone for driver delivery to vendors *Tracked all sticker sales in Microsoft Excel spreadsheet for expected revenue. *Performed a monthly physical count of all inventory