Stacey Cathey Email & Phone Number

Portland, Oregon

• Customer support including communicating shipment and ordercompletion dates to customers; respond to questions and inquiries and resolve issues• Proof and place purchase orders with factories for production• Work closely with Quotes Department team members to ensure all purchase orders are submitted in a timely manner• Update customers on order status and anticipated delays• Submit RGA’s for return of defective product• Maintain acknowledgements, invoices and miscellaneous correspondence in Agile/database

Portland, Oregon Area

• Process direct delivery purchase orders from order entry into MRP system (DAX) to customer receipt• Ensure customer order fulfillment and payment processing • Assist in the development and maintenance of tracking tools• Work jointly and maintain strong lines of communication with merchants, inventory planners, call center and vendors

Portland, Oregon Area

• Create and maintain product numbers via Microsoft Dynamics AX• Maintain ongoing status of items to ensure costing, planning parameters and vendor information is accurate• Create upload files for all channels including markdowns, price changes and promotions • Document all process and procedures for the item maintenance role• Work on special projects as they arise for the Engineering department• Partner with IT for various testing scenarios in DAX TEST • Communicate closely with merchants, buyers, planners, IT and engineers

Austin, Texas Area

• Point person for over 165,000 license holders • Worked with all levels of management, commission and education providers to meet current legislative guidelines for licensing• Ensured that all forms, education, experience and fee requirements were met for apprentice, real estate and professional inspectors• Assisted with preparing and entering files into our licensing database

Austin, Texas Area

• Managed a royalty database for writer and publishing royalties• Analyzed reports to calculate royalties due quarterly and bi-annually• Managed an online store for the music and publishing label• Expedited daily orders to meet shipping deadlines• Managed all merchandise inventory and sales• Handled communication with all venues, vendors and the public • Assisted with a yearly auction for the Tried & True Foundation • Organized all merchandise and tickets for annual shows

New Braunfels, Tx

• Purchased, tracked and verified service parts and after-market inventory • Worked directly with store managers as well as service department team members to ensure all invoices were submitted in a timely manner• Coded and reconciled all invoices for quarterly audits• Created and maintained vendor files, purchase orders and part numbers using specialized database software• Resolved any inventory discrepancies