Stacey Cathey Email & Phone Number

Portland, Oregon

• Customer support including communicating shipment and ordercompletion dates to customers; respond to questions and inquiries and resolve issues
• Proof and place purchase orders with factories for production
• Work closely with Quotes Department team members to ensure all purchase orders are submitted in a timely manner
• Update customers on order status and anticipated delays
• Submit RGA’s for return of defective product
• Maintain acknowledgements, invoices and miscellaneous correspondence in Agile/database

Portland, Oregon Area

• Process direct delivery purchase orders from order entry into MRP system (DAX) to customer receipt
• Ensure customer order fulfillment and payment processing
• Assist in the development and maintenance of tracking tools
• Work jointly and maintain strong lines of communication with merchants, inventory planners, call center and vendors

Portland, Oregon Area

• Create and maintain product numbers via Microsoft Dynamics AX
• Maintain ongoing status of items to ensure costing, planning parameters and vendor information is accurate
• Create upload files for all channels including markdowns, price changes and promotions
• Document all process and procedures for the item maintenance role
• Work on special projects as they arise for the Engineering department
• Partner with IT for various testing scenarios in DAX TEST

Austin, Texas Area

• Point person for over 165,000 license holders
• Worked with all levels of management, commission and education providers to meet current legislative guidelines for licensing
• Ensured that all forms, education, experience and fee requirements were met for apprentice, real estate and professional inspectors
• Assisted with preparing and entering files into our licensing database

Austin, Texas Area

• Managed a royalty database for writer and publishing royalties
• Analyzed reports to calculate royalties due quarterly and bi-annually
• Managed an online store for the music and publishing label
• Expedited daily orders to meet shipping deadlines
• Managed all merchandise inventory and sales
• Handled communication with all venues, vendors and the public

New Braunfels, TX

• Purchased, tracked and verified service parts and after-market inventory
• Worked directly with store managers as well as service department team members to ensure all invoices were submitted in a timely manner
• Coded and reconciled all invoices for quarterly audits
• Created and maintained vendor files, purchase orders and part numbers using specialized database software
• Resolved any inventory discrepancies