* Responsible for the overall management of large, complex Oracle Cloud ERP engagements.* Create and maintain both strategic and tactical plans associated with system implementations.* Identify, estimate, plan, and document resources required to achieve the project objectives and deliverables.* Manage resources and schedule across a global team.* Develop course-correct plans to address issues, propose risk mitigation strategies to senior leadership, and prioritize to maintain an on-time successful project delivery.* Lead and influence cross-functional team members to execute the plan.* Publish targeted status reports based on stakeholders including project team members, steering committee and executive leadership.* Define and enforce project governance.* Delegate tasks and ensure accountability for task completion.* Communicate project expectations at all levels and continually manage those expectations.

• Served as the subject matter expert for entire procurement suite and payables modules.• Guided clients on implementing industry best practices.• Provided overall solution architecture for multiple modules including order management, inventory, procurement, accounts payable and accounts receivable.• Identified, designed and documented solutions requiring SOAP and REST services for client integrations.• Designed solutions requiring platform as a service (PaaS) for client needs.• Collaborated with technical resources to build application integrations and automations using Oracle Integration Cloud (OIC).• Leveraged BI Publisher to build custom data models and client reports.• Collaborated with Oracle’s product development team to ensure roadmap items included client requests logged in the Idea Lab.• Led conference room pilots, sprints and integration system testing sessions.• Documented data mappings between source and target systems for integrations and conversion objects and utilized file-based data import (FBDI) templates for execution.• Documented and configured Oracle accounts payable, purchasing, order management, accounts receivable, and inventory modules.• Partnered with sales team to plan, prepare and execute on strategic deals in complex sales cycles.• Led discovery workshops to capture business requirements, identify gaps and proposed business and technical solutions.• Created and delivered presentations and demos that show value proposition.• Defined Oracle Cloud technology roadmaps and solutions.• Reviewed and contributed to contractual documents including request for proposal (RFP) and statement of work (SOW).• Provided estimations of hours, resources and dollars during sales cycle.• Presented at Oracle’s User Group Conferences (on-site and virtual sessions) to educate existing Oracle customers on available functionality and optimum methods to leverage.

Led two international client implementations in the oil & gas and financial services industries. Specifically managed junior and senior consultant deliverables and provided status to overall project manager. Additionally, advised business process owners on best practices and system solutions for complex business scenarios. Internally served on the community outreach committee for the Atlanta office.Client Related Activities• Served as the supply chain track lead for inventory, purchasing, iSupplier, and iProcurement.• Ensured deliverables were on-time and within budget.• Created and managed change requests.• Designed detailed solutions for procurement business processes.• Created functional designs (reports, interfaces, conversion and extensions) for supply chain objects.• Acted as the liaison between client and bank representatives in multiple countries to test bank files.• Led mock conversions and conference room pilot sessions.• Led global user acceptance testing events.• Participated with procure to pay data conversion activities.• Conducted global end user training.• Actively contributed to resolving defects in a timely manner.

Supply chain functional designer and testing triage lead for large utility company.Client Related Activities• Created functional design documents for Oracle procurement, inventory and accounts payable processes.• Gathered business requirements and rules for RICE (reports, interfaces, conversions, extensions, workflows) objects.• Designed data conversion and interface processes and documented data mappings between source and target systems.• Assisted with configuration workbook documentation for supply chain modules.• Identified test scenarios, and test scripts for Oracle procurement, inventory and accounts payable and order management processes.• Managed defect process for supply chain system integration test execution.• Trained client resources on writing the following documents: functional design for RICE objects, test scenarios, and test scripts.• Identified and documented procedures for data readiness team as input to conversion and interface builds.• Ensured timely resolution for issues identified during requirements, design, and build phases.

Lead functional business analyst for order to cash life cycle integration between legacy systems (Mainframe, PeopleSoft) and Oracle.• Captured business requirements and identified gaps. • Documented functional specifications and served as the liaison between business partners and IT development teams.• Solicited reporting requirements and documented technical specifications.• Performed application setups for accounts receivable, order management, inventory, and system administration.• Facilitated multiple conference room pilot (CRP) sessions.• Led the user acceptance test (UAT) sessions.• Identified interface and conversion objects and assessed resource requirements (functional and technical) for each object.• Provided weekly status reports to PMO and functional management teams.• Developed cut-over strategy and associated task list for conversion and implementation efforts.• Provided application functional and technical support for financial monthly and quarterly closing cycles.

Business Analyst serving the advertising systems and business intelligence teams.• Developed Informatica mappings, tasks, sessions, and workflows for Type 1 and Type 2 dimensions.• Defined and executed QA test scripts against new and existing ETL code for Type 1 and Type 2 dimensions.• Validated data for dimension and fact table initial loads, inserts, and updates.• Ensured data integrity for data marts utilized by business users.• Contributed to the creation of document templates utilized for capturing ad serving and reporting requirements• Elicited and documented functional requirements for ad serving needs through business interviews, reviewing marketing/product analysis documents, wireframes and user experience documents.• Created site flow navigation documents for Quality Assurance and Development use.• Successfully participated on multiple project teams concurrently and provided prompt status updates to management.

Oracle implementation business analyst promoted to application support manager.Manager Enterprise Support• Managed tier 1 support group for entire company including Oracle Applications, desktop/network support and tier 2 support for external sales agencies.• Collected and published monthly support metrics for senior management.• Managed root cause analysis and implementations for recurring support issues.• Established and maintained a rapport with external sales agents and internal facility managers.• Conducted quarterly site visits to remote facilities and provided prompt follow-up on action items.• Successfully managed and implemented help desk application to include self-service, incident and change management.• Maintained key performance indicators for department.• Actively participated on new project delivery timelines and support transitions.• Developed goals, individual development plans and conducted annual reviews for each staff member.Business Systems Analyst • Followed company’s standard methodology for projects.• Led brainstorming sessions using Six Sigma and Lean tools.• Participated with the definition of project scope, goals, key objectives, and constraints.• Documented As-Is Processes, Gap Analysis, and Future-State Processes.• Performed application setups for Oracle E-business suite.• Facilitated training sessions to manufacturing super users.• Assisted development team with ensuring data integrity between Oracle and legacy systems• Developed test scripts.• Created troubleshooting guides for support turnover.