Stacey Custer Email & Phone Number

Sandpoint, Idaho, United States

Spokane, Wa

Office Administrator for multi services CPA and Wealth Management firm. As the face of the Spokane CLA, I am responsible for all things client service, as well as a member of a busy team of five administrators. Behind the scenes duties include being the assistant to three firm principals; scheduling, managing expenses, and booking all travel. While directly assisting the regional Business Operations Manager, my team, and serving clients, other admin duties include scheduling clients for tax appointment and wealth advisory meetings, processing all mail, receiving and securely scanning all client tax documents, managing numerous calendars, maintaining the cleanliness of the office, and supporting my office of 50+ staff.

Portland, Or, San Juan Capistrano, Ca, And Spokane Wa

Dec 1998 - Dec 2003 and July 2012 - Sept 2013 As team leader, trained, scheduled, and supervised barista crews for this world-famous coffee company. Ensured Starbucks’ legendary customer service, including positive environment, safe food handling, and correct operational procedures. Management of up to $3,000 in daily revenues.

Seattle, Wa

Office Administrator for busy Midwifery and Women’s Health Care Clinic. Managed scheduling and calendars for four Midwives, maintained database systems and new patient charts, filed birth certificate information, processed payroll with QuickBooks, processed all mail and patient payments. Other general office duties including use of Outlook, filing, faxing, and assisting in ordering labs and ultrasounds. Offered exceptional client service to women and expecting families via phone, email, and in office.

Portland, Or

Arranged travel plans and managed schedules, including classes, conferences, and meetings for busy CEO of family owned and operated manufacturing firm, with annual revenues of over $900,000. Built new and innovative filing systems for personal and business documents. Created and managed marketing materials, including press releases and website updates. Coordinated high volume mailing campaigns with samples and promo materials. Performed a broad range of office duties, including inventory management, international and domestic shipping of product, and customer care.

Portland, Or

Served as student advocate, connecting students to resources, training, and support for personal and academic achievement. Taught self-advocacy skills. Planned and coordinated health education and community awareness events, such as the Women’s Health Fair and teen parent college visits. Fostered alliances and collaboration among students, PCC, and community partners. Recruited and trained staff and volunteers. Organized fundraising and project planning initiatives under tight deadlines. Facilitated meetings. Managed newsletter, mailings, and student office at an administrative level.