Stacey Deiser Email & Phone Number

Peoria, Arizona

Provide daily excel reporting and support for demo director, 6-unit managers and specific client National Account managers. Create training documents that meet client specific needs to train the field. Create quizzes and mPlans and enter them into the Movista system. Help run WebEx calls with client to help educate field about new products. Ship all requested supplies to field as needed using FedEx and USPS systems.* Maintain 3 client specific daily master training spreadsheets. Keep track of completed quizzes, new hires, terminations.* Build power point training documents with step by step instructions per client’s specific requests for the field.* Manage the Nibbles and Nutrish (lunch & learn) events for the field. Add new stores to the list in Movista, create a store ranking slide for the field to complete this event.* Created reward programs for the field monthly and weekly where the field wins gift cards or other prizes.* Shipping all new hire kits, training documents, samples and additional supplies as needed out to the field across the country. Print the shipping labels via FedEx or USPS systems.

United States

Provided reporting and support to 5 Cox media clients consisting of the Programmatic business line. Ensured all deadlines were met, commercial ad-copy and data was entered in timely and accurately. Trained and mentored new contractors as well as managed their hours and daily schedules. Prioritized and assigned daily tasks for a full-time employee and contractor to meet internal and external deadlines.* Managed the Programmatic business line that consisted of 5 clients. * Quickly gained another business line called MSO which consisted of 3-5 clients.* Effectively mentored and coached Contractors on processes and procedures for team success and revenue maximization.* Standardized processes and templates for clients to request new ad-copy to be entered, which minimized pages printed, size of emails and our processing time.* Developed a daily planner to accurately track the number of completed commercial ad-copy requests processed by team member and by client.

Peoria, Arizona

Provided reporting, analysis, pricing, accounting, sales and marketing support for the Canada and USA PetSmart accounts as it pertains to Rolf Hagen product. Mostly work on the Canadian side of the business encompassing three times the sku count as the American side of the business. * Successfully reconciled over $69,000+ in pricing invoice issues for Hagen Canada. * Created and maintained the internet Drop ship program for Hagen USA and PetSmart.* Developed a process for creating and maintaining weekly, monthly reports and communicate these reports to the team.* Streamlined the process for cost changes with PetSmart Canada buyer techs and Hagen team to ensure all prices are input in all systems in a timely manner.* Forecast and created monthly TPR offers for PSM while managing the TPR budget for Hagen.

Petsmart Corporation

Primary contact for all Electronic Data Interchange related functions. Communicated with several different areas of the business such as merchandising, accounts payable, transportation. Also worked directly with vendors, carriers and EDI providers to recommend, implemented and resolved system related issues in our production system. Completed end to end data connection testing. * Developed a Policy and Procedure manual that covers EDI reports, daily tasks and easy step by step instructions for the EDI desk.* Implemented hard coding in SAP to ensure that all items must have the ‘Vendor article number’ field in SAP populated to ensure proper flow of all PO’s out to our vendors.* Implemented 21 AS2 direct vendor connections in 2009 which dropped PetSmart’s VAN expenses down by 49.9%* Instrumental in the Tibco system upgrade by helping with testing documents and analyzing maps and meeting deadlines.

Provided specific Buyer support by generating and analyzing reports related to sales, margin, utilizing DSS and Excel. Acted as a liaison between vendors, the business and provided customer service for stores. Also supported other buyer technicians, vendor relations, and performed a variety of leadership skills. * Knowledge resource for team.* Trainer and coach for all team new hires.* Vendor compliance issues consistently at less than 1%* Granted system privileges to manage data uploads for entire buyer team.

Provided specific Buyer support in a variety of areas to build sales and margin. Supported vendor relations and performed a variety of administrative duties. * Established solid working relationships with Vendors.* Entered articles into SAP, Blue Martini and AS400 systems while maintaining accuracy of item and vendor information in SAP.* Entered and maintained data supporting Petsmart.com. * Provided training for new and existing buyer techs on web issues and general questions.