Stacey E Smith Email & Phone Number

New York, United States

● Cared for patients prior to and during the pandemic; worked in COVID specific unit; working in telemetry unit that transitioned into an ICU unit; supported nurses and doctors in using new ventilators, fecal tubes, and catheters● Assists doctors, nurses, and other medical personnel● Monitoring vitals, checking glucose levels, drawing blood, patient supervision and hygiene, EKG’s, patient interaction, supporting nursing staff● Working in a sensitive, fast paced unit with approximately 20-30 staff members in the unit

Bronx, New York, United States

● Served as the initial point-of-contact for patrons; working with people of all socioeconomic, educational, and sociocultural backgrounds● Entrusted to handle money, provide instructions and library related information, up to date on and regularly informing patrons of library policies and services● Regular data/system entry, collaborating with supervisors and peers as well as assessing and understanding client’s needs● Served as the lead on multiple displays and reorganizational projects within the library

New York, United States

● Face of the organization & first point of contact with patients; greeted patients, families, visitors, and care team members● Answered telephone & call lights, responded to inquiries; routed information requests to Health Information Management department● Initiates triage slips; scheduled appointments and entered date and time into computerized scheduler with a high rate of accuracy● Provides exemplary customer service; registers patients, verified records; made appropriate changes in database and on patient's chart; understanding of responding to patient inquiries; directs caller to appropriate personnel● Enters confidential personal health information and financial information into database; complies with federal and local privacy laws● Collected, applied & adjusted payments in patient accounts; reconciles daily cash reports; reviewed medical records for completeness, assembles records into standard order, and files records in designated areas according to applicable alphabetic and numeric filing systems

Nursing Science

Education record