Stacey Etheridge Email & Phone Number

Armidale, Nsw, Au

Armidale, New South Wales, Australia

* Triage service request tickets from teachers and student support services for the entire state* Liaise with other teams to overcome cross-platform issues* Team support: Mentoring new staff members on team processes and procedures* Creating tools and resources to support team processes and procedures* Present masterclasses on relevant subjects to team members* Implement, administer and monitor the quality of the regions online learning platforms, including Moodle and Sakai… Show more * Triage service request tickets from teachers and student support services for the entire state* Liaise with other teams to overcome cross-platform issues* Team support: Mentoring new staff members on team processes and procedures* Creating tools and resources to support team processes and procedures* Present masterclasses on relevant subjects to team members* Implement, administer and monitor the quality of the regions online learning platforms, including Moodle and Sakai and other programs as required* Provide technical input on the implementation of programs that support teachers to embed eLearning strategies and eLearning technologies into the blended learning environment* Work collectively to develop blended eLearning technical or system support resources to enable teachers and staff to access self-help options related to eLearning and to assist in resolving problems and issues in blended learning environments* Support Student Services cohort in their role supporting students and staff in the use of blended eLearning technologies* Assist to design and implement monitoring, reporting and quality control of blended eLearning platforms for quality, compliance, consistency, style and functionality* Implement strategies to enhance capability of teachers and support staff in the area of Blended Delivery* Modify existing resources for continuous improvement* Reflect TAFE NSW’s values in the way you work and abide by policies and procedures to ensure a safe, healthy and inclusive work environment Show less

Australia

Armidale, New South Wales, Australia

Working closely with the Deputy General Manager, TAFE Digital, I am responsible for making her day run as smoothly as possible and do all I can to ease her workload. Day to day activities are Calendar management, email management, organising of meetings, taking minutes for meetings, organising travel and accommodation, booking fleet vehicles, reconciliations of P Card, record management, producing documents as required and all other Administrative tasks.

Narrabri

As well as providing front line customer support and turning enquires into enrolments, I was also responsible for the Campus’s data remediation. This involved routine running of reports and investigations as to why errors were occurring and working through them to remediate. I was also a support officer for the Head Teacher located in Narrabri and was responsible for scheduling of routine campus maintenance.

Narrabri, New South Wales, Australia

First port of call for all incoming student enquiries. Face to face, phone, email, live chat and customer request system. Responsible for turning enquiries into active enrolments. Administration tasks, business support, processing invoices for payments, monthly reconciliations of bank accounts and fleet vehicles.

Leenane, Co Galway Ireland

I started in this role as a Food and Accommodation assistant where I was responsible for making sure large groups of up to 150 people were looked after adequately with meals and sleeping arrangements. After a short while I managed Killary’s coffee shop which involed everything from setting up the shop daily, taking orders, preparing orders, ordering stock and balancing tills. I was then promoted to the position of accommodation manager while another staff member was on leave. In this position… Show more I started in this role as a Food and Accommodation assistant where I was responsible for making sure large groups of up to 150 people were looked after adequately with meals and sleeping arrangements. After a short while I managed Killary’s coffee shop which involed everything from setting up the shop daily, taking orders, preparing orders, ordering stock and balancing tills. I was then promoted to the position of accommodation manager while another staff member was on leave. In this position I was responsible for staff rostering, checking in large groups to the centre, being the first port of call for customers, banking and general enquires. Show less

As the first point of contact at Council, my role involved greeting the customer and assessing what needed to be done. Some things may have been as simple as paying an account, where others were alot more in depth and needed to be dealt with away from the front counter, such as organising Cemetery arrangements. I learnt from my 12 years in this role, that many customers may be unhappy with certain services that Council provided and learnt to develop good skills at dealing with the "difficult"… Show more As the first point of contact at Council, my role involved greeting the customer and assessing what needed to be done. Some things may have been as simple as paying an account, where others were alot more in depth and needed to be dealt with away from the front counter, such as organising Cemetery arrangements. I learnt from my 12 years in this role, that many customers may be unhappy with certain services that Council provided and learnt to develop good skills at dealing with the "difficult" customer. I developed a broad range of skills. As well as the general Council functions, I operated a Roads and Maritime Services and Centrelink Agency. Show less

Day to day running of the hotel. This includes opening and closing of the hotel, all bar, bottleshop, Keno, Poker Machine and TAB operations. I have great social skills which i believe helps me in this role, as to work behind a bar, it is great to have a happy, bubbly person to converse with. Also from time to time I have acted as manager of the Hotel when the owners where away.

Bar and Bottleshop duties such as: Timely response to patrons wishing to purchase something, Cash Handling, Restocking, Cash Register operation and reprogramming, stock rotation and monitoring.

Scone

Day to day care of hospitalised animals, assisting Veterinarians with surgeries, Stock rotation and monitoring, Filing, updating records, customer service, cleaning and sterilising equipment.

Certificate Iv Leadership And Management

Certificate Iv, Local Government

Certificate Iii Animal Studies

Higher School Certificate