Stacey Gonillo Email & Phone Number

Working with LeftField Media on the Anime and Comics Portfolio Shows in addition to other Clarion Events.Service Specialist of the Quarter - December 2022

Exhibitor Service Team Internal Support· Update and troubleshoot exhibitor portal for each assigned event, including all corresponding documents (ie: insurance information, booth guidelines, exhibitor FAQ’s)· Track exhibitor collections including insurance submission and booth approval submission on a weekly basis. Prepare reminder communications to.

Staffing merchandise booth or promotional table:C2E2 (2013)Emerald City Comic Con (2012,13)Long Beach Comic Expo (2018)MegaCon (2012, 2013, 2014, 2022)NYCC (2012, 13, 14, 15) Wiz World Philly and Chicago (2012,13), Phoenix (2013)Wonder Con (2012,13,14)Other capacities:MegaCon (2023)- EpicPhoto Ops- Auxiliary staffMegaCon (2021)- RemX- Convention Staff.

Boston, MA And Seattle, WA

Expo Hall Exhibitor Assistant (XA) 2011-2020, Expo Hall Deputy Manager 2018, 2019, 2020, 2022, 2023 (East)East 2011, 12, 14, 15, 16, 17, 18, 19, 20, 22, 23Prime/West 2011, 13, 16, 18South 2017, 2019, 2020Unplugged 2018, 2019Penny Arcade Expo (PAX) is a fan-focused gaming exhibition held in multiple cities each year. PAX is attended by tens of thousands of.

• Managing 50+ talent assistants over convention weekends
• Assisting celebrity guests attending multi-day conventions nationwide; managing both greenroom encounters and show floor logistics in order to provide the best experience possible for all parties
• Handling money and tracking signature and photo-op numbers
• Communicating needs between showrunners and talent in a polite and timely manner to make sure all events are executed correctly
• Line management and customer service
• Memorizing and keeping to a realistic schedule for talent2021SuperCon - Miami, FLNew York Comic Con - NYC, NYLA Comic Con - LA, CAC2E2 - Chicago, IL2022Star Trek: Mission Chicago - Chicago, ILStar Wars Celebration.

• Director of Operations at DoneForYou.com - A digital marketing company specializing in helping coaches, consultants, digital product owners, physical product vendors, franchise and franchisees sell more online. Each.
• Onboarding clients and employees to set them up for success
• Managing tasks in Basecamp to ensure project timelines and client needs are met
• Interfacing with clients frequently with updates on their projects and listening to new needs as they arise
• Managing teams for copy writing, build, and ad processes.
• Streamlining SOP processes to create optimal workflow

Fort Lauderdale, Florida, United States

• Trained in pet care via Fetchfind
• Maintained relationships with clients and their pets
• Used the Time to Pet app to communicate with clients
• Walked dogs of all sizes and multiple dogs at once if needed, reinforcing training as per the clients requests
• Fed, watered, and played with pets - light grooming when necessary
• Overnight pet sitting while clients were on vacation

Fort Lauderdale, FL

• Senior Manager of experiential marketing business unit with focus on conventions, experiences, and passionate fan cultures.
• Established accounting organization to ensure timely invoicing and accounts receivable
• Assisted client relations from creative pitch through project life cycle
• Researched vendors, potential clients and events
• Collaborated with team on experience, design, and execution of booths, parties and other events
• Created inventory warehouse system suitable to business needs

Fort Lauderdale, Florida

• Worked with the events team to create unique and meaningful fan experiences. Learned further and different accounting, filing, and inventory management systems.
• Interfaced with clients and vendors directly at events and trade shows
• Assisted in implementing SOW contracts and filing properly
• Worked with accounting team on accounts payable and receivable with vendors, clients, and event staff
• Researched new technologies and equipment to use for clients
• Assisted in ordering inventory, implementing timelines, tracking shipments and onsite

Greater Atlanta Area And Los Angeles California

• Inventory and tracking of all assets purchased on the show worth over $100
• Working with departments to photograph, bar code, and track assets throughout the show and for wrap
• Assisting auditors in finding selected items and accounting back ups
• Distribution and retrieval of needed assets from storage
• Credited In Black Panther, Ant Man and The Wasp, Captain Marvel

• New York Comic Con (2016, 17)San Diego Comic Con (2016, 17)Atlantic City Boardwalk Con (2015, 16)
• Set up and tear down of booth infrastructure, merchandise stock, and costume and prop displays
• Organizing and running panel and autograph lines, as well as costume contest entry forms and contestants for show.
• Assisting attendees and booth celebrity guests including artists, writers, editors, actors, producers and directors
• Stocking and distributing promotional items
• Training and assembling of volunteer staff program

Essex Junction, VT

• Supervised students and other library patrons, enforced established library rules and guidelines for proper conduct in order to maintain a quiet atmosphere, and initiated disciplinary action as necessary.
• Supervised and assisted students in the computer lab. Troubleshooting basic hardware problems, network connections, and communicating with the technology staff to facilitate quick resolution of computer related problems.
• Assisted the head librarian with collection development: selected new materials; evaluated new materials upon arrival; purged collection of out dated materials as appropriate.
• Assisted head librarian in coordinating, supervising and carrying out other core library operations including circulation, periodicals and acquisitions.
• Assisted head librarian in general library planning and development efforts.
• Oversaw students and library patrons in the Makerspace- Assisted with variety of hands on crafting both high and low tech (knitting, painting, sewing, button making, book making, photo shop, 3D designing and printing).

Essex Junction, VT

• Greeting all residents and visitors, directing them to the appropriate party in a professional, pleasant, courteous and accommodating manner
• Answering and directing incoming calls
• Confidential data entry
• Filing and organizing
• Manage administrative requests from residents, including maintenance requests and inquires about the area
• Monitor lobby traffic and alert residents to arriving guests and deliveries

Lake Buena Vista, FL

• Seasonal Cast Member- 150 hours per year
• Developing understanding of Quick Service Food & Beverage in a fast paced environment
• Maintaining a clean restaurant environment that exceeds Guests expectations
• Serving guests food and beverage orders to their specifications
• Greeting guests and provided answers to questions relating to food served and attractions in our area
• Utilizing the basics to increase legendary guest service and creating magical moments for the guests

Sinking Spring, PA

• Developed understanding of purchasing, invoicing and inventory levels.
• Maintained inventory levels by working with vendors, creating and sending POs.
• Managed, scheduled, and trained large groups (35+) of volunteers for customer service at convention.
• Sales and cash register experience.
• Packed for both individual customer web sales as well as convention inventory for shipping.
• Received inventory and checked for quality, following up with vendors should there be problems.

Lake Buena Vista, FL

• Developed understanding of Quick Service Food & Beverage in a fast paced environment
• Maintained a clean restaurant environment that exceeds Guests expectations
• Served guests food and beverage orders to their specifications
• Greeted guests and providing answers to questions relating to food served and attractions in our area
• Utilized the basics to increase legendary guest service and creating magical moments for the guests
• Implemented the four keys, Safety, Courtesy, Show and Efficiency, by going above and beyond in my role as a Cast Member

South Burlington, VT

• Provided customer service in locating, choosing and purchasing appropriate video games
• Organized large and diverse inventory of electronic accessories, systems and video games
• Sales and cash register experience