Stacey Graff Email & Phone Number

Chicago, IL, US

Greater Chicago Area

• Assembled training materials for new hires and assisted current employees with training procedures
• Wrote and presented training materials to entire region and managed training execution
• Drafted, executed new training programs to improve recruiting efforts

Greater Chicago Area

• Managed the training and development of 40+ Admission Advisors
• Directed multitask, multi-student communications as top10 recruiter onTier-1 inbound calls
• Mentored new hires, conducted weekly feedback, and implanted training seminars with expertise in Work Life Balance & Time Management

Greater Chicago Area

• Under the leadership of the Director of Admissions, train and develop Admission Advisors to educate and enhance their skills. Conduct training's on the admission process and the role of the Admission Advisor. Help with.
• Managed the execution of business and expenses plans
• Coordinated recruiting, interviewed candidates, attended career fairs, and maintained relevant relationships
• Analyzed interview data and supported Director of Admissions and Senior Leadership in drafting results

Greater Chicago Area

• Advised potential students on education path and application procedures
• Organized all team transcripts and student file follow ups
• Provided and excelled in customer service and enrollment process aid to 120+ students yearly

Greater Chicago Area

 Acquired clients and found them homes throughout the Chicago area Established training program for companies employees: Focused on employees time management & work-life balance Honored by company as the employee with the best attitude

Greater New York City Area & Chicago

• Planned and executed aggressive sales marketing strategies and increased revenues to highest in region
• Led teams in Chicago and New York to goal of becoming highest operating profit team in regions
• Established training and development strategy for branch employees

Greater New York City Area

• Assessed and analyzed competitors to develop new pricing strategy
• Recruited new accounts and evaluated marketing data to implement growth
• Built relationships with local business and created sales plans to facilitate and maintain strong account relationships
• Interacted with vendors to increase revenue and uphold client satisfaction

Greater New York City Area

• Developed and maintained operation plans
• Designed and implemented new sales drives
• Supervised, trained, and evaluated new employees, including performance reviews and motivation meetings

Greater New York City Area

• Maintained fleet of over 200 vehicles on daily basis, collected payments, and tracked all balances while maintaining excellent customer service
• Worked 60+ hour workweeks to assist location, reduce labor costs, and improve customer service
• Expert at Salesforce computer system to connect daily with high profile accounts, including auto insurance companies, body shops and car dealerships.