Stacey Hoffman Email & Phone Number

United States

United States

Rueil Malmaison, Paris, Fr

Seneca Falls, New York, Us

* Responsible for revising, updating and maintaining existing parts, structures, routings, pump bill of materials and assembly routings * Ensures proper QA requirements are added to parts and pumps * Reviews all Factory Order Change Notices and determines departmental impacts * Assisted with the implementation of a change order tracking database with developers

Seneca Falls, New York, Us

* Responsible for managing forecast and inventory levels to ensure orders are fulfilled to avoid delinquency * Generates purchase orders and work orders, and reviews daily to expedite and delay where needed* Actively works with Global Supply Chain to ensure suppliers support our needs * Provides detailed schedules to Project Managers and customers

Seneca Falls, New York, Us

* Reviewed and managed large dollar, highly specified, demanding lead time projects for import and export logistics * Responsible for accurate order entry, reduced error rate, timeliness of initiated progress billings, generation of reconciliation issues * Assisted the Finance Department in customer billing disputes and special invoice requirements * Provides professional and courteous support to team and other department personnel to deliver premier customer service

Tolleson, Arizona, Us

* Managed projects for 5 Sales Reps; processed orders, met delivery dates, kept all informed via job tracking * Provided all aspects of customer service needs to internal and external customers * Reviewed blue prints, determined equipment and accessory needs, obtained vendor quotes * Put together submittals, professional bids, and diligently met bid dates * Responsible for generating quotes and sales opportunities (Equipment & Accessories) * Acquired 5 new accounts that have helped increase sales YTD

Us

* Managed 30+ projects ranging from $25k – $5 million+ for Northeast region at once* Handled large accounts; World Trade Center, JP Morgan Chase, Walgreens * Achieved a 78% completion rate of projects delivered within expected time frame* Accomplished an average of 99% billed to budget metric year to date

Us

* Supported sales staff, consisting of 60 reps, for Northeast region * Processed 50+ inquiries per day regarding heavy volume commercial customer service needs; orders, returns, logistical assistance, operational guidance * Coordinated shipments to minimize deliveries, tracked shipments to meet deadlines, expedited shipments when required

* Answered 80+ calls per day for residential and commercial HVAC applications * Processed all customer service related transactions in a timely manner * Managed open order report to ensure product was received and shipped on time; achieving an overall satisfaction rate of 92%

Bachelor’S Degree, Tbd

Associate’S Degree, Business Administration, Management And Operations