- Managing all processes & functions within a busy warehouse. - Managing a team of up to 25 employees within the warehouse.- Coordinating stock & storing. - Maintaining high standards of quality control.- Ensuring stock levels are managed & controlled effectively to ensure service to our Suppliers is kept to a high level.- Ensuring compliance with all Health & Safety regulations.- Implementing new projects, such as looking at market trends to be able to foresee influx of work/stock levels. This helped the business be able to manage their workload more effectively & plan their budget more in accordance with site needs.- Producing Hazard/Near Miss practices to ensure all Health & Safety is being maintained by all shifts across the site.- Making sure that all freight paperwork & collections happen within an agreed timescale. We ship containers to China & we need to ensure all paperwork is correct & robust to ensure ease of transport through customs. This also prevents further costs happening.- Scheduling work & rotas to meet fluctuations in staffing levels & workloads. This is based off our customer trends such as promotions, seasonal changes & any unforeseen circumstances that we get communicated to us from our suppliers/customer.- Leading, motivating, training & developing staff. One of my greatest achievements is motivating & developing one of my colleagues to progress to my Team Leader, & then develop him to become a Shift Manager on the same level as myself. I have also helped train & develop other Shift Managers that are new to the business & help train new Team Leaders. - Visiting clients to monitor the quality of service they are receiving. Also helping them understand processes that could help us to then provide a better, leaner & more cost effective service for them. - Updating & maintaining computerised & paper based administrative records.- Responsible for the disciplinary & grievance procedures.

Managing the 'from scratch' In Store and Bought in Bakery Depts, producing products, complying with trading law standards, ensuring customer needs are met while maintaining Store KPI's.

Managing the Back of House area, dealing with deliveries, liasing with Depots, ensuring availability of shopfloor.

Managing the multi channel operation of the Home Delivery dept. Average weekly turnover of £100k+ with approx 60+ colleagues.

Managing the Security of the Store to Prevent unknown Loss, to coincide with P&L KPI's.

Aiding the Home Shopping Manager, to ensure dept is maintained and managing the dept in their absence.