• Organize and manage projects• Compile, prepare, monitor, review, and submit weekly and monthly reports• Manage changing priorities• Record, type, and disseminate meeting minutes• Manage time sensitive material and datelines • Draft, proofread, distribute correspondence• Manage files and other supplies• Maintain confidentiality• Monitor Warden’s Email• Manage Warden’s Calendar• Assist Executive Staff Assistant• Employee discipline• Track complex wide leave and manage report

• Screen and route incoming mail and phone calls• Manage unit files and supplies• Compile and submit weekly and monthly reports• Coordinate/attend special events and meetings• Record/Type meeting minutes• Draft Correspondence• Maintain inventory of office equipment and supplies• Manage unit budget, perform general math calculations• Record and submit time records for employees• Manage time sensitive material and datelines• Maintain confidentiality• Employee of the Month December 2016, May 2017, May 2018, October 2019• Employee of the Quarter: April - June 2018, October - December 2019• Special Recognition: Facilitating the 2017, 2018, and 2019 Volunteer Appreciation Ceremonies

• Utilize the ACJIS network to obtain Criminal Histories and check for Warrants• Utilize the NLETS(National Law Enforcement Telecommunications System) network to send and receive messages• Organize and maintain records of all ACJIS requests• Insure request forms are complete and processed within appropriate time frames• Create and maintain system access for new AIMS users• Assist employees with AIMS system issues• Safeguard protected information• Prioritize time sensitive requests • Research and respond to interoffice inquiries • Work weekly/ monthly reports• Assist other Administration when needed

• Audit inmate institutional files for irregularities of court sentencing documents • File documents pertaining to individual cases• Process warrant service to parole violators• Request ACJIS information for incoming violators• Prepare a variety of fiscal and operational reports• Organize, review, and track parole board documents• Must maintain confidentiality • Researches and responds to public inquiries

• File materials pertaining to individuals in institutional files• Knowledge of departmental rules, policies and regulations • Conduct daily intake and departure documentation of inmates to other correctional institutions• Manage and schedule process server requests• Must maintain confidentiality • Data Entry• Employee of the month for October 2013 & March 2014• Employee of the Quarter: January - March 2014

• Tracked patient accounts • Data Entry• Interacted with clients on daily basis while building rapport • Maintained interpersonal relationships with staff and clients• Safeguarded and updated files and information. • Maintained Office Administrators calendar for appointments and meetings• Organized and maintained documents on paper and electronic filing system • Gathered and arranged billing information in accordance to medical policies and codes• Drafted correspondence • Used coded data to process and submit claims to insurance companies • Filed customer information, payment documentation and insurance claims

• Greet and check in patients• Schedule, confirm, and manage appointments and office staff schedules • Maintained Doctor’s calendar for appointments and meetings• Used coded data to process and submit claims to insurance companies • Managing the facilities account receivable reports• Collect, verify, and input patient demographics• Obtain insurance information and verify eligibility• Conducted daily office duties • Collected and processed payments. • Pulled, reviewed, and reconciled weekly billing reports • Built and managed customer and community rapport• Supervised other office staff and duties• Responded to inquiries and problems and dealt with complex services and transactions• Comfortable with inbound/outbound calls to/from customers