I am currently a Project Manager, on the operational leadership team. Currently, I have one direct report. I am overseeing a variety of projects, here are some of the ongoing projects:• Sustainability - Net Carbon Zero Programme – includes fleet, facilities infrastructure & other ESG initiatives • Creation and implementation of new Operational Service Reporting & governance process and standards • Warehouse & Transport organisation realignment Project including the creation of internal SLA’s • Governance owner of Operational Cost saving Programme, tracking project/programme progress whilst documenting and validating financial savings back to business case justification In addition to these projects, I am also involved in various ad-hoc operational projects as they arise.

As the Operations Support Manager, I directly report to the Operations Director and my main objective is to ensure efficiency in the operational teams through effective leadership and structured processes. This includes supporting projects and key pieces of work over approximately 4,500 colleagues in central support teams and local leadership teams across 14 service centres (SC’s). I am responsible for delivering key projects and objectives in line with corporate visions, agreed timelines, and allocated budget.Key Responsibilities:• Creating monthly and quarterly operational update packs for the board• Leading and developing the fiscal year plan for all operational projects, tracking both process and financial status (£ Million), including risk management• Successfully completing the Business plastic reduction project (phase 1) across the UK network of 14 SC’s, exceeding the target of removing over 230 tonnes of plastic (Pg.11 ab-fy22-esg-summary-report.pdf (amerisourcebergen.com)) • Initiating a sustainability project team to align business strategies with the 17 UN sustainable goals• Internal event management for all Operational events • Collaborating with the operational excellence team on various initiatives, including;- Analysis of unproductive hours- Productivity refresh (lines per hour improvement)- Analysis of the current organisational structure (FTE ratio to Team Leaders/shift Managers) • Providing crisis management support by creating and owning the company's daily/weekly reporting of Covid-19, and regularly presenting statistics to the board

Project manager within the Supply Chain (SC) department reporting directly to the HR Director. Whilst managing projects still responsible for; owning and managing the SC exec monthly meeting and business controls within the department.Key Deliverable's of Role: • Land pilot and recommendation to provide the best in class IT solution to improve our supply planning process with an initial focus on forecasting and safety stock to support our branches and Inventory teams. (Jewson). Owning Tender process and Pilot within this project.• Work stream owner in a Distribution warehouse relocation project. Managing the communications stream to the business, branches and warehouses. (Graham Plumbing) • Design & Implement the returns solution into the Worksop Distribution Center checking and re-writing all operational SOP's.

Personal assistant to the supply chain (SC) director whilst also taking on the role of Project manager supporting: Business controls, SC projects and Communications. PA- Exec Diary Management - National & International Travel arrangements - Own and facilitate the monthly SC board meeting - Email correspondence on behalf of the SC Director while also supporting work load and delegating work tasks. Business controls- Manage and own the PO reconciliation process of 2 cost centres - Manage mandatory training ensuring all department colleagues are legally compliant. (~350)- Issuing and administering policies and procedures to all of SC within audit requirements. - Write and keep updated SC head office business continuity office closure plan - Own the SC bonus scheme, create and update SOP’s for all schemes. Projects- Organise all supply chain events from finding the venue to full execution on the live day - Manage the relationship & projects with Cranfield University and Novus Trust.- Support Distribution related projects (warehouse & Transport) including managing all NDA's and facilitating Governance project work streams.- Created Comms strategy and obtains sign off, own implementation of Comms through all areas within S/C department.

Business Assistant to the Land Rover Design exec tram.Key Deliverables of Role: • Implement RADS (Resource allocation database system) overtime tracking project across design studio teams with in Land Rover.• Owner of open orders, consumables, events and turnkey shopping carts while budget tracking against forecasy • Working closely with Chief designer in preparing presentational work in line with the business vision • Maintaining and auditing documents: Supplier rate cards, invoice tracking & budget tracker • Support all design staff with complex travel bookings. Financially and operationally Track all bookings to ensure team are within policy to achieve budget• Communicate, implement & review the Travel policy project with all of the design team • Plan and execute all internal and external events for the Land Rover Design team • Purchase order approver for none resalable items which include stationary and catering orders

Working in a fast paced ever changing environment to ensure a full and first class administrative support was provided for the Operations Distribution Director and head of Transport whilst managing a busy admin office. Lead and delivered distributions events totalling 12 events a year ranging from 10 to 500 delegates. Key Deliverable's of Role: • support inductions with new starters • Lead the vision of paperless environment by Implementing clean desk policy • Organising internal/external meetings – attending and taking next steps • Responsible for screening director’s emails ensuring confidentiality which included responding and delegating emails to the right team to reduce the directors work load effectively. • Making national/international travel arrangements and bookings to deliver budget expectations • Creating and communicating presentations for corporate events • Facilitating weekly directors meetings and staying to time by using effective meeting management • Ensuring suppliers invoices are raised with accounts and track the status of Purchase Order’s via Oracle business suite

I Supporting the Group Network Development Team on all project administrative tasks. Responsible for overseeing and coordinating the day to day running of various projects by assisting senior managers and ensuring all projects stayed on schedule and within budget. Accountable for project reporting to the senior leadership team and the monitoring of business and action plans against £10m step change target. Key Deliverables of Role: • Supporting the Group Network development team in their daily duties. • Facilitating and recording minutes of project governance meetings • Liaising with Head of Finance when a project overlay was complete ensure the correct sign of was completed• Document risk and issues log on all projects • Create project files: presentations, project 1 pagers, issues/risks logs, weekly reports and gant charts.• Managed complex projects with own accountability including office refurbishment & primary marketing launch

Liaising with clients to determine their event requirement and ensuring the smooth running of their event/s. During my time in the events industry I represented many job roles such as Team Leader, Event manager and exhibition staff. Responsibilities • Working closely with exhibition organises and contractors • Managing the running of events• Organising conferences and delegation movements • Ensure business needs where met whether that me data capturing future business contacts or hitting sales targets. • Preparing delegate packs and promotional materiel • Engaging with stakeholder during live days of the events • In charge of the Event day schedule, including stand set up/break-down, staff breaks

I worked for Clinton Cards as a part time sales assistant. Many of my duties included providing customer service around the store and at the tills, re-stocking and displaying relevant stock and data to company plans.

I was a regional display rep for Oakwood working on a tactical work basis for Tesco stores, whilst studying my A-levels. My main account was within entertainment section of the store. Much of this work involved shop re-fits, marketing, display work as well as data cataloguing and wekkly reporting.